No Email from Heredis

A question when using this service, a research problem... Ask all your questions about Heredis Online here ... we will answer!
* Please try to be as specific as possible.
setay
Posts: 2
Joined: Tue Feb 14, 2017 10:43 am

No Email from Heredis

Postby setay » Tue Feb 14, 2017 10:48 am

Just upgraded to Heredis 2017. Will not accept me on Heredis online, when I click 'forgotten password', it says that is is sending me a link to make a new one. Three times I have done this and no email received. I sent an email to Support three days ago and no reply or acknowledgement received. It would be better to have a telephone number. Help! :|

Online
User avatar
Aude
Site Admin
Posts: 15
Joined: Wed Nov 05, 2014 11:21 am

Re: No Email from Heredis

Postby Aude » Tue Feb 14, 2017 10:56 am

Did you check the spam folder at your email provider?

If necessary, I can set a "fake" password to your account, that you'll be able to change later :)

setay
Posts: 2
Joined: Tue Feb 14, 2017 10:43 am

Re: No Email from Heredis

Postby setay » Wed Feb 15, 2017 3:58 pm

Aude,
I have checked spam several times. Please let me know how I should use the fake password. Chris.

Online
User avatar
Aude
Site Admin
Posts: 15
Joined: Wed Nov 05, 2014 11:21 am

Re: No Email from Heredis

Postby Aude » Wed Feb 15, 2017 4:13 pm

I send you a private message :)


Return to “Heredis Online”

Who is online

Users browsing this forum: No registered users and 1 guest