shadow display

zibou
Posts: 17
Joined: Thu Jan 09, 2014 1:39 pm

shadow display

Post by zibou » Fri Feb 17, 2017 2:25 pm

Hello,
When choosing a list of choice (file edit person find ...) in the top menu, the list can appear in shadow before clicking on it to make it appear clear and after one of the option can remain in shadow on the screen until the closing of the Heredis session. Any suggestions ? Thanks,

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billalus
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Re: shadow display

Post by billalus » Mon Feb 20, 2017 2:41 pm

Hi,

Is there any way you can post a screen capture of the issue ?
Regards,

Billal
BSD Concept

zibou
Posts: 17
Joined: Thu Jan 09, 2014 1:39 pm

Re: shadow display

Post by zibou » Mon Feb 20, 2017 8:58 pm

Attached photos of the persistence on the heredis window and on the deskctop.

billal wrote:Hi,

Is there any way you can post a screen capture of the issue ?
Attachments
heredis persistence 2.JPG
heredis persistence 2.JPG (10.43 KiB) Viewed 461 times
heredis persistence 1.JPG
heredis persistence 1.JPG (37.59 KiB) Viewed 461 times

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billalus
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Re: shadow display

Post by billalus » Tue Feb 21, 2017 10:29 am

Hi,

Are you on Windows 7 ?
When did you notice this issue ?
Regards,

Billal
BSD Concept

zibou
Posts: 17
Joined: Thu Jan 09, 2014 1:39 pm

Re: shadow display

Post by zibou » Wed Feb 22, 2017 2:10 am

Yes Windows 7
As far as i remember, it occurs since the installation of H15, H14 was running fine (generally better than 15),

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billalus
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Re: shadow display

Post by billalus » Wed Feb 22, 2017 7:20 am

Hi,

When you get a shadow menu on the screen, can you right cilck on an empty spot of the Windows task bar at the bottom of the screen ?
Does it erase the shadow menu ?
Regards,

Billal
BSD Concept

zibou
Posts: 17
Joined: Thu Jan 09, 2014 1:39 pm

Re: shadow display

Post by zibou » Wed Feb 22, 2017 7:12 pm

Hello,
Thanks for following up with this bug.
When i right-click on the taskbar, i obtain a menu and "show the desktop" does not erase the ghost display, nor does the "refresh" option on left-clicking on the desktop

zibou
Posts: 17
Joined: Thu Jan 09, 2014 1:39 pm

Re: shadow display

Post by zibou » Sun Feb 26, 2017 1:36 pm

Hello,
No suggestion for solving this disfunction ? Heredis 15 not compatible with W7 ? Solved in H17 ?

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billalus
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Re: shadow display

Post by billalus » Mon Feb 27, 2017 1:57 pm

Hi,
To begin with, make sure Heredis 15 is closed

First solution try to reassess your System's performance:
http://www.wikihow.com/Rate-System-Perf ... -Windows-7

Second solution :
Repeat steps above, when you get to the 4th step > click Adjust visual effects to the left > Visual Effects tab : select "Adjust for best performance" and tick"Fade out menu items after clicking " > Ok > Apply

Now launch Heredis 15, the issue should be fixed ....
Regards,

Billal
BSD Concept

zibou
Posts: 17
Joined: Thu Jan 09, 2014 1:39 pm

Re: shadow display

Post by zibou » Thu Mar 02, 2017 10:23 pm

Hello,
Performances of my computer are well above any requirements for running any recent softwares. The other solution is changing most of the visual effects which are now on "let windows choose what is best for my computer" and effectively the option "Fade out menu items after clicking " is ticked.
Is there a solution to go back to Heredis 14 (downgraded H15 files to H14) which is on my computer as well ?

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