Search found 4 matches

by terriergirl
Tue Feb 18, 2014 9:45 pm
Forum: Previous versions Heredis for MAC
Topic: Here-dis Support -- completely dis'd
Replies: 1
Views: 1279

Here-dis Support -- completely dis'd

I asked a question about support in the other Mac forum under: Buy Heredis? Unsure of support options and while waiting for a response found I'd been locked out of the forum altogether. I also posted a query on FB and it was taken down. All this after sending a email which never received a response....
by terriergirl
Sat Feb 15, 2014 8:55 pm
Forum: Previous versions Heredis for MAC
Topic: Signature drop down box
Replies: 5
Views: 2608

Re: Signature drop down box

I still do not understand what the "signature" line means. Obviously it's something of importance since it is in the primary area of input. Does this mean the person can sign their name? Sign language to the hearing-impaired? Enter a digitized signature (for identity theft?!). This does not make sen...
by terriergirl
Sat Feb 15, 2014 8:15 pm
Forum: Previous versions Heredis for MAC
Topic: Buy Heredis? Unsure of support options
Replies: 3
Views: 1752

Re: Buy Heredis? Unsure of support options

Thanks for response Billdog. I did find an email address, and sent a query a week ago and as of yet, have not received a response. I did demo it and imported a gedcom file but the user guide, as you articulated, does not offer many tips or info on how to navigate specifics once you drill down. I agr...
by terriergirl
Sat Feb 15, 2014 12:54 am
Forum: Previous versions Heredis for MAC
Topic: Buy Heredis? Unsure of support options
Replies: 3
Views: 1752

Buy Heredis? Unsure of support options

I'm considering the purchase of Heredis 2014 Mac but am concerned with the lack of support options. The software looks quite robust but somewhat complicated and it doesn't appear there is any email or phone support. I see here there is a forum option but it doesn't look like problems are answered ve...