Search found 155 matches

by daniel-d
Wed Aug 29, 2018 7:59 am
Forum: Heredis 2018 for Mac
Topic: FamilySearch interface with Heredis is not working
Replies: 2
Views: 3119

Re: FamilySearch interface with Heredis is not working

Dear Customer,
We inform you that the connection to FamilySearch has been restored.

Regards
by daniel-d
Tue Aug 28, 2018 6:23 am
Forum: Heredis 2018 for Mac
Topic: FamilySearch interface with Heredis is not working
Replies: 2
Views: 3119

Re: FamilySearch interface with Heredis is not working

Dear Customer,
Thank you for your post.

We are very sorry that you have been experiencing difficulty accessing FamitySearch across Heredis.
We are currently investigating this issue with FamilySearch to find a solution as soon as possible.

We apologize for the inconvenience.

Regards
by daniel-d
Fri Aug 03, 2018 9:09 am
Forum: Heredis 2018 for Windows
Topic: Popupbox to small and miss arrows to move the list.
Replies: 3
Views: 3700

Re: Popupbox to small and miss arrows to move the list.

Hi,
can you please explain what is exactly your issue or give us more infos about it?

Thx
by daniel-d
Thu Jul 19, 2018 12:01 pm
Forum: Heredis 2015 for Mac
Topic: My Heredis file has disappeared
Replies: 12
Views: 10987

Re: My Heredis file has disappeared

Dear Virginia,
I'll send you a private message, please have a look at your "Private Mesaages" Box.

Regards
by daniel-d
Wed Jul 18, 2018 1:45 pm
Forum: Heredis 2018 for Mac
Topic: Invalid License?
Replies: 3
Views: 1729

Re: Invalid License?

Dear Virginia,
We just sent your "Heredis 2017 for Mac" license again to your registered email adresse.
Please check also in your spam folder.

Regards
by daniel-d
Wed Jul 18, 2018 1:37 pm
Forum: Heredis 2017 for Mac
Topic: Printing a family tree as a PDF
Replies: 2
Views: 4008

Re: Printing a family tree as a PDF

Hello,
Please have a look here: http://telechargement1.heredis.com/manu ... eredis17US 1.2 under Family tree charts and other documents Page 10,15,16 and 104

Regards
by daniel-d
Wed Jul 18, 2018 1:22 pm
Forum: Heredis for Windows
Topic: Heredis Demo
Replies: 2
Views: 2521

Re: Heredis Demo

Hello, Thank you for your post and the interest in our products. FYI: The Demo Mode Create up to 50 individuals The demo version allows you to create as many free family tree files you want provided they do not exceed 50 individuals per file. Import Gedcom or Heredis file import of all sizes You may...
by daniel-d
Tue Jul 10, 2018 11:59 am
Forum: Heredis for Windows
Topic: Thank you
Replies: 1
Views: 2548

Re: Thank you

Dear Marc,
Thank you for your post and the interest in our products.

We can confirm that your request concerning the horizontal expansion of the descendent chart has been forwarded to the relevant department and this will be treated as suggestion.

Regards
by daniel-d
Tue Jul 10, 2018 10:08 am
Forum: Heredis for iOS
Topic: seaches
Replies: 1
Views: 5030

Re: seaches

We would advise you not to publish your email in a public forum. You can use private messages in this case.
Regards
by daniel-d
Tue Jul 10, 2018 6:46 am
Forum: Heredis 2018 for Windows
Topic: Problems interfacing
Replies: 1
Views: 735

Re: Problems interfacing

Dear Customer,
We are very sorry that you have been experiencing difficulty importing your GEDCOM file in to Heredis.

I'll send you a private message, please have a look at your "Private Mesaages" Box.

Regards