Hi,
Have you tried taking off all the medias for the concerned person and then putting them back ?
Then you'll be able to click on the star.
Have a nice day.
Best regards,
Heredis Tech Support
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Search found 22 matches
- Tue Aug 07, 2018 12:28 pm
- Forum: Heredis 2018 for Mac
- Topic: Preferred Picture
- Replies: 3
- Views: 3635
- Tue Aug 07, 2018 12:17 pm
- Forum: Suggestions
- Topic: Make Heredis Online Mobie Friendly
- Replies: 1
- Views: 5994
Re: Make Heredis Online Mobie Friendly
Hi Reesjel,
I'm forwarding your suggestion to the appropriate service, thanks for your suggestion.
Have a nice day.
Best regards,
Heredis Tech Support
I'm forwarding your suggestion to the appropriate service, thanks for your suggestion.
Have a nice day.
Best regards,
Heredis Tech Support
- Tue Aug 07, 2018 12:15 pm
- Forum: Suggestions
- Topic: Features/Suggestions Roadmap
- Replies: 1
- Views: 5206
Re: Features/Suggestions Roadmap
Hi,
There isn't any of this available regarding Heredis softwares.
But you can still post here your suggestions and it will be forwarded to the right place.
Have a nice day !
Best regards,
Heredis Tech Support
There isn't any of this available regarding Heredis softwares.
But you can still post here your suggestions and it will be forwarded to the right place.
Have a nice day !
Best regards,
Heredis Tech Support
- Tue Aug 07, 2018 7:49 am
- Forum: Heredis 2018 for Mac
- Topic: Heredis 2018 Crashing
- Replies: 8
- Views: 4354
Re: Heredis 2018 Crashing
Hi rkihara, Sorry for the belated feedback, the holidays making things more difficult not to be late with our work (because other colleagues are not working). Anyway, I was able to test your file last week but couldn't reproduce your problem on Mac, because we don't know exactly what you've done. I ...
- Tue Aug 07, 2018 7:34 am
- Forum: Heredis 2018 for Mac
- Topic: GEDCOM Import Failure
- Replies: 5
- Views: 2710
Re: GEDCOM Import Failure
Hi,
Please send us your file, I'm writing you a private message right now with the link to send it to us.
Thanks and have a nice day.
Best regards,
Heredis Tech Support
Please send us your file, I'm writing you a private message right now with the link to send it to us.
Thanks and have a nice day.
Best regards,
Heredis Tech Support
- Fri Jul 27, 2018 6:54 am
- Forum: Heredis for Windows
- Topic: How Do I Request a Refund [fixed]
- Replies: 9
- Views: 4762
Re: How Do I Request a Refund
Thanks again fjoanne, glad to read that everything works well and the kind words !
Have a nice day !
Heredis Tech Support
Have a nice day !
Heredis Tech Support
- Fri Jul 27, 2018 6:53 am
- Forum: Heredis for Windows
- Topic: Unable to import GEDCOM [fixed]
- Replies: 7
- Views: 3535
Re: Unable to import GEDCOM
Thank you fjoanne, that's why we're doing this job ahah !
Have a nice day !
Best regards,
Heredis Tech Support
Have a nice day !
Best regards,
Heredis Tech Support
- Fri Jul 27, 2018 6:51 am
- Forum: Heredis for Windows
- Topic: Heredis Demo Fails on GEDCOM import [fixed]
- Replies: 16
- Views: 6508
Re: Heredis Demo Fails on GEDCOM import
Thanks a lot fjoanne for your feedback !
Have a nice day
Heredis Tech Support
Have a nice day
Heredis Tech Support
- Wed Jul 25, 2018 8:36 am
- Forum: Heredis for Windows
- Topic: Unable to import GEDCOM [fixed]
- Replies: 7
- Views: 3535
Re: Unable to import GEDCOM
Hi Mike,
There was a typing error inside this GEDCOM file.
Each code is individual and differs with each GEDCOM.
So, if a customer's GEDCOM doesn't work, all he can do is to send us the file and we'll fix it.
Have a nice day.
Best regards,
Heredis Team Support
There was a typing error inside this GEDCOM file.
Each code is individual and differs with each GEDCOM.
So, if a customer's GEDCOM doesn't work, all he can do is to send us the file and we'll fix it.
Have a nice day.
Best regards,
Heredis Team Support
- Wed Jul 25, 2018 8:36 am
- Forum: Heredis for Windows
- Topic: How Do I Request a Refund [fixed]
- Replies: 9
- Views: 4762
Re: How Do I Request a Refund
Hi Mike,
There was a typing error inside this GEDCOM file.
Each code is individual and differs with each GEDCOM.
So, if a customer's GEDCOM doesn't work, all he can do is to send us the file and we'll fix it.
Have a nice day.
Best regards,
Heredis Team Support
There was a typing error inside this GEDCOM file.
Each code is individual and differs with each GEDCOM.
So, if a customer's GEDCOM doesn't work, all he can do is to send us the file and we'll fix it.
Have a nice day.
Best regards,
Heredis Team Support