Search found 155 matches

by daniel-d
Fri Jul 06, 2018 8:16 am
Forum: Previous versions Heredis for Windows
Topic: license key
Replies: 3
Views: 4262

Re: license key

Hi,
I'll send you a private message, please have a look at your "Private Mesaages" Box.

Regards
by daniel-d
Thu Jun 28, 2018 8:42 am
Forum: Heredis 2018 for Mac
Topic: Sheets & Books and tables
Replies: 2
Views: 2053

Re: Sheets & Books and tables

Hello,
please try to fix it using another word processor.

Regards
by daniel-d
Thu Jun 28, 2018 7:06 am
Forum: Heredis for Android
Topic: Chromebook OS Android app
Replies: 1
Views: 3520

Re: Chromebook OS Android app

Hello,
We inform you that the Heredis for Android also run on tablets.

Furthermore, we can confirm that your request has been forwarded to the relevant department and this will be treated as suggestion.

Regards
by daniel-d
Thu Jun 28, 2018 6:43 am
Forum: Heredis 2018 for Windows
Topic: Error when trying to import GEDCOM created on "MyHeritage.com"
Replies: 3
Views: 1026

Re: Error when trying to import GEDCOM created on "MyHeritage.com"

Dear Mary,
We are very sorry that you have been experiencing difficulty importing your GEDCOM file in to Heredis.

I'll send you a private message, please have a look at your "Private Mesaages" Box.

Regards
by daniel-d
Wed Jun 27, 2018 10:17 am
Forum: Heredis 2018 for Mac
Topic: Interface with FamilySearch is not working
Replies: 19
Views: 6063

Re: Interface with FamilySearch is not working

Dear all,
The new patch for Heredis 2018 for Mac and Windows is now available.

viewtopic.php?f=25&t=4651
viewtopic.php?f=24&t=4652

Heredis Team
by daniel-d
Tue Jun 26, 2018 10:51 am
Forum: Heredis 2018 for Mac
Topic: Interface with FamilySearch is not working
Replies: 19
Views: 6063

Re: Interface with FamilySearch is not working

Dear Customer,
We inform you that we are still working on getting a patch out asap.

Once again, we are deeply sorry for any inconvenience this may cause.

Regards
by daniel-d
Tue Jun 26, 2018 7:15 am
Forum: Heredis 2018 for Windows
Topic: Lost / Inaccessible Heredis Files
Replies: 1
Views: 734

Re: Lost / Inaccessible Heredis Files

Hello,
All your files are stored by default in the folder: /Documents/BSD Concept/Heredis/Heredis Files

Regards
by daniel-d
Mon Jun 25, 2018 11:44 am
Forum: Heredis 2018 for Mac
Topic: Global Edit Change
Replies: 10
Views: 6178

Re: Global Edit Change

Dear kranai, Here are the answers. Question 1: not possible 2: Yes (Win vers.) 3: Check your printer properties (Manage custom sizes) and to print to a long running paper select width:1 - Height: 1 (see pics I posted earlier) 4: Currently there are 7 background different colors to choose. 5: Heredis...
by daniel-d
Mon Jun 25, 2018 8:37 am
Forum: Heredis 2018 for Mac
Topic: Person "Not Mentioned" Appears in Chart
Replies: 16
Views: 5872

Re: Person "Not Mentioned" Appears in Chart

Dear @mike,
FYI: The preferences reset is part of a troubleshooting process for problems that concern the dysfunction of the software due to third parties such as the updating of your operating system or your anti-virus system.

Regards
by daniel-d
Mon Jun 25, 2018 7:17 am
Forum: Heredis 2018 for Mac
Topic: Person "Not Mentioned" Appears in Chart
Replies: 16
Views: 5872

Re: Person "Not Mentioned" Appears in Chart

Dear @mike, Thank you for replying. This allows to think that Heredis is not willing to investigate into the problems encountered … In response to your message, We would like to bring your attention to the fact that this forum is that of the "software Heredis" support and that we are not responsible...