Search found 155 matches

by daniel-d
Fri Jun 22, 2018 2:25 pm
Forum: Heredis 2018 for Mac
Topic: Person "Not Mentioned" Appears in Chart
Replies: 16
Views: 5872

Re: Person "Not Mentioned" Appears in Chart

Can you please reset the Heredis preferences by restarting Heredis while holding down Ctrl until you see a message inviting you to reset your preferences, release ALT and click on Yes. After that try again to generate a new chart.

Regards
by daniel-d
Fri Jun 22, 2018 12:33 pm
Forum: Heredis 2018 for Mac
Topic: Person "Not Mentioned" Appears in Chart
Replies: 16
Views: 5872

Re: Person "Not Mentioned" Appears in Chart

daniel-d wrote:
Fri Jun 22, 2018 7:21 am
Please be sure that for Aaron James on the "Immediate Family" and "Personal Data" view there is no other person added as a wife but not filled.
Did you check it?
by daniel-d
Fri Jun 22, 2018 7:21 am
Forum: Heredis 2018 for Mac
Topic: Person "Not Mentioned" Appears in Chart
Replies: 16
Views: 5872

Re: Person "Not Mentioned" Appears in Chart

Hello,
Please be sure that for Aaron James on the "Immediate Family" and "Personal Data" view there is no other person added as a wife but not filled. Other option ist to delete the fictitious person directly from the chart using the box edit function by right clicking on it.

Regards
by daniel-d
Wed Jun 20, 2018 9:08 am
Forum: Heredis 2018 for Mac
Topic: [FIXED]How to keep contact details for individuals?
Replies: 2
Views: 861

Re: How to keep contact details for individuals?

Hello,
In the tab "Facts" on the "Personal Data" view, you can add under "Generic fact" the fact you wish. See pic below.
Regards
by daniel-d
Wed Jun 20, 2018 8:29 am
Forum: Heredis 2018 for Mac
Topic: Display entire project file, (like entire clan) including "unrelated" people in the XXL Family view?
Replies: 1
Views: 840

Re: Display entire project file, (like entire clan) including "unrelated" people in the XXL Family view?

Hello, no, unfortunately it is not yet possible to display on the XXL view more than 3 generations. As a option, please have a look on the differents possibilities offered by the charts creation under "Unlimited Hourglass Chart". Here you have the possibility to change the number of generations as y...
by daniel-d
Wed Jun 20, 2018 8:22 am
Forum: Heredis 2018 for Mac
Topic: Fixing name edits in "Persons" column
Replies: 1
Views: 695

Re: Fixing name edits in "Persons" column

Hello,
Could you please join a screenshot showing the problem mentioned?

Regards
by daniel-d
Wed Jun 20, 2018 8:18 am
Forum: Heredis 2018 for Mac
Topic: Help to choose: French or English?
Replies: 1
Views: 617

Re: Help to choose: French or English?

Hello,
Thank you for your post and the interest in our products.

To have a better idea what product should you buy, we recommend you to install the two trial English and French versions before acquiring it.

Regards
by daniel-d
Wed Jun 20, 2018 7:47 am
Forum: Heredis 2018 for Mac
Topic: Person "Not Mentioned" Appears in Chart
Replies: 16
Views: 5872

Re: Person "Not Mentioned" Appears in Chart

Hello,
Could you please join a screenshot showing the problem mentioned?

Regards
by daniel-d
Wed Jun 20, 2018 7:41 am
Forum: Heredis 2018 for Windows
Topic: charts
Replies: 10
Views: 2119

Re: charts

Hello @ ybruce , We really appreciate you taking the time to bring this to our attention. Indeed Heredis 2018 display on the XXL 3 generations above and below and we totally understand your disappointment. However, we are currently working on the XXL Family development for the new Heredis version. W...
by daniel-d
Mon Jun 18, 2018 2:25 pm
Forum: Heredis 2018 for Mac
Topic: 2018 Mac version
Replies: 5
Views: 2220

Re: 2018 Mac version

Dear Hugh,
Thank you for your post and the interest in our products.
Please visit https://www.heredis.com/en/ Genealogy software for Mac and Windows for more information about our products.
Thanks!

Have a great day!