Search found 22 matches

by scharlotte
Wed Jul 25, 2018 7:14 am
Forum: Heredis for Windows
Topic: Unable to import GEDCOM [fixed]
Replies: 7
Views: 3202

Re: Unable to import GEDCOM

Hello,

Your file is now working, we have sent you by PM the link to download it.

Have a great day.

Best regards,

Heredis Tech Support
by scharlotte
Wed Jul 25, 2018 7:12 am
Forum: Heredis for Windows
Topic: How Do I Request a Refund [fixed]
Replies: 9
Views: 4092

Re: How Do I Request a Refund

Hello,

Your file is now working, we have sent you by PM the link to download it.

Have a great day.

Best regards,

Heredis Tech Support
by scharlotte
Tue Jul 24, 2018 1:41 pm
Forum: Heredis for Windows
Topic: Unable to import GEDCOM [fixed]
Replies: 7
Views: 3202

Re: Unable to import GEDCOM

Hello,

Please look at your private messages, I've sent you a link to send us your file, we need to look at it.

Thanks and have a great day.

Best regards,

Heredis Tech Support
by scharlotte
Tue Jul 24, 2018 9:41 am
Forum: Heredis for Windows
Topic: North American & European version
Replies: 3
Views: 2797

Re: North American & European version

Hello,

The US version is very close to the French version, actually.
What differs is that there are appropriate functions to French genealogy ; for instance, entry grids that fits for French civil status certificate.

Best regards,

Heredis Tech Support
by scharlotte
Mon Jul 23, 2018 1:51 pm
Forum: Heredis 2018 for Mac
Topic: The file cannot be opened because it was created with a version of Heredis that is too old
Replies: 1
Views: 1390

Re: The file cannot be opened because it was created with a version of Heredis that is too old

Hi,

You have to send us your file for us to convert it.

Please look at your mailbox.

Best regards,

Heredis Tech Support
by scharlotte
Fri Jul 20, 2018 10:35 am
Forum: Suggestions
Topic: Overview of (yet) unrelated persons
Replies: 1
Views: 6100

Re: Overview of (yet) unrelated persons

Hello, Thanks for your interest in our products. Here's the link for you to try the demo of Heredis 2018 : https://www.heredis.com/en/free-family-tree/ What you describe isn't literally possible to display with our software, but please try the demo and then you'll see ;) Have a great day. Best regar...
by scharlotte
Fri Jul 20, 2018 8:38 am
Forum: Heredis 2018 for Mac
Topic: Heredis 2018 Crashing
Replies: 8
Views: 4017

Re: Heredis 2018 Crashing

Hi,

Just sent you a PM for you to send us your file, we need to analyze it closely.

Thanks.

Best regards,

Tech Support
Heredis
by scharlotte
Wed Jul 18, 2018 1:29 pm
Forum: Heredis 2018 for Mac
Topic: Heredis 2018 Crashing
Replies: 8
Views: 4017

Re: Heredis 2018 Crashing

Hello,

Could you please send me by PM some screenshots of the error(s) you get ?

Thanks for these information.

Best regards,
by scharlotte
Wed Jul 18, 2018 1:22 pm
Forum: Coffee corner
Topic: Congrats France!
Replies: 2
Views: 4533

Re: Congrats France!

Congratulations France on winning the World Soccer Cup! 2018! Thanks mate !!! :mrgreen: 8-) :lol: :D Finally, 20 years after, we did it ! \o/ And... "ALLEZ LES BLEUS" !!! ;) https://media.ouest-france.fr/v1/pictures/63850a8f23fe8abf3c4749cc2a9bfc4d-coupe-du-monde-2018-l-avion-de-l-equipe-de-france-...
by scharlotte
Thu Jul 12, 2018 1:28 pm
Forum: Heredis for Windows
Topic: Does cyrillic is supported?
Replies: 1
Views: 1792

Re: Does cyrillic is supported?

Hello,

This is a great idea, we will tell our developers about it and are working on it.

Have a great day !

Best regards,