Search found 371 matches

by veronique_heredis
Wed Feb 14, 2018 7:51 am
Forum: Heredis 2018 for Windows
Topic: extra cost
Replies: 7
Views: 3385

Re: extra cost

Hello,

The price has not changed, have a look on our shop (if needed, you can also check your previous purchase of Heredis 2017 pro in your account on our shop)
https://shop.heredis.com/127-heredis-for-windows
by veronique_heredis
Wed Jan 31, 2018 8:01 am
Forum: Heredis 2015 for Mac
Topic: Heredis for Mac won't sync to iPhone - Need Response from Heredis Support, Please
Replies: 8
Views: 4530

Re: Heredis for Mac won't sync to iPhone - Need Response from Heredis Support, Please

Please try these on your iPhone :
- Quit Heredis application (check all applications launched on your iPhone by doucle clicking on the main button and be sure Heredis is not displayed)
- Turn off your iPhone
- Turn on your iPhone

Retry Sync between your Mac and your iPhone.
by veronique_heredis
Mon Jan 29, 2018 10:29 am
Forum: Heredis for Android
Topic: Problems importing file to heredis andriod
Replies: 12
Views: 6789

Re: Problems importing file to heredis andriod

Please check the version of your Android application ? You should have 2018.64, this new version was blocked on the PlayStore until past week.

Retest sync function.
by veronique_heredis
Fri Jan 26, 2018 2:58 pm
Forum: Heredis for iOS
Topic: iOS 11.2.2 patch (iPad)
Replies: 1
Views: 3486

Re: iOS 11.2.2 patch (iPad)

Try to temporarely disable your antivirus and or your firewall and retry sync function.
by veronique_heredis
Thu Dec 21, 2017 2:56 pm
Forum: Heredis for Android
Topic: Heredis for Android - Version 2018.64
Replies: 0
Views: 4337

Heredis for Android - Version 2018.64

Dear all,

Heredis for Android version 2018.64 is now available on the Playstore.
This new release fixes the bug related to adding events.

The Heredis Team
by veronique_heredis
Wed Dec 20, 2017 1:21 pm
Forum: Heredis 2017 for Windows
Topic: Date error won't change
Replies: 1
Views: 979

Re: Date error won't change

It's due to julian calendar, all dates before 1583 are automatically prefixed by J in Heredis software.
by veronique_heredis
Fri Dec 15, 2017 8:00 am
Forum: Heredis for Android
Topic: Problems importing file to heredis andriod
Replies: 12
Views: 6789

Re: Problems importing file to heredis andriod

Try to temporarily disable Norton Security and retry share function.
by veronique_heredis
Wed Dec 13, 2017 8:25 am
Forum: Heredis for Android
Topic: Problems importing file to heredis andriod
Replies: 12
Views: 6789

Re: Problems importing file to heredis andriod

@ianm7 Could you try to share your family tree between Heredis on your computer and your mobile. 1) launch Heredis on your mobile 2) Launch Heredis on your computer and open your family tree 3) Check followiing points before sharing https://www.heredis.com/forums/en/viewtopic.php?f=18&t=4092 3) Sele...
by veronique_heredis
Wed Dec 13, 2017 8:17 am
Forum: Heredis for iOS
Topic: Exporting Gedcom
Replies: 10
Views: 9569

Re: Exporting Gedcom

Could you join a screenshot with the export options ?