Heredis 2017 keeps crashing

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trescrwn
Posts: 15
Joined: Mon Jun 29, 2015 1:02 am

Heredis 2017 keeps crashing

Post by trescrwn » Wed Sep 26, 2018 9:23 pm

Hi. I cannot add photos to Heredis 2017. It freezes up for 45+ minutes and I have to control>alt>delete it. I requested another download copy because my computer crashed in March 2018 and I lost my download files. This new download is 32 bit and my computer is 64 bit. Can you please help me address this the problem?

When it freezes I get this fatal error message. Please see below.

Thank you. I am very frustrated. I have been emailing and writing for 5 months and no one ever responds.

Sincerely,
Daphne Goodwin
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Heredis error.png
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Daphne

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