Heredis 2015 will not run (it did) Clashes with Brothers Keeper

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geoffeyb
Posts: 8
Joined: Tue Aug 01, 2017 3:19 am

Heredis 2015 will not run (it did) Clashes with Brothers Keeper

Post by geoffeyb » Tue Aug 01, 2017 3:56 am

Heredis 2015 was working ok but now i get a screen with a leaf on it if I am lucky.
I have downloaded an update and installed that but it still doesn't load.
No messages nothing. It starts to load then just expires.
I have used Brothers Keeper for the past 20 years without any problem and does not cause problems with other genealogy software but it seems to clash with Heredis 2015.
I use Windows 10. and only use Heredis as other family members use Apple and Heredis is compatible between the computers.

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veronique_heredis
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Posts: 376
Joined: Mon Jan 29, 2018 9:17 am

Re: Heredis 2015 will not run (it did) Clashes with Brothers Keeper

Post by veronique_heredis » Fri Aug 04, 2017 6:27 am

Please post a screenshot.

Have you a firewall or an antivrus setup on your computer and if so which one ?

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