My Heredis file has disappeared

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aude_heredis
Site Admin
Posts: 42
Joined: Wed Nov 05, 2014 11:21 am

Re: My Heredis file has disappeared

Post by aude_heredis » Thu Jul 05, 2018 7:16 am

I replied to your private message :)

clarta0911
Posts: 2
Joined: Tue Oct 24, 2017 12:19 am

Re: My Heredis file has disappeared

Post by clarta0911 » Wed Jul 18, 2018 2:45 pm

I received your reply but it does not fix my issue. I have downloaded the link but it has nowhere to enter the key. I also downloaded the free software for Heredis 2018 but the key does not work there either. I am very frustrated and fell like there should be an easier way.

Please help me retrieve my family tree that I have spent so many hours working on.

Thank you,
Virginia Clary

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daniel-d
Site Admin
Posts: 155
Joined: Mon Feb 19, 2018 9:23 am

Re: My Heredis file has disappeared

Post by daniel-d » Thu Jul 19, 2018 12:01 pm

Dear Virginia,
I'll send you a private message, please have a look at your "Private Mesaages" Box.

Regards

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