Buy 2014 get 2015 free

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Gtatler
Posts: 5
Joined: Sat Apr 13, 2013 4:41 pm

Buy 2014 get 2015 free

Post by Gtatler » Wed Jun 24, 2015 8:23 pm

I received the email about the release of 2015, stating that if I purchased 2014 then I would get an email link allowing me 2015 for free - which I thought was great.

I therefor purchased 2014 for Windows (having already used a previous version and the IOS app) but so far, although 2015 was released today, I can find no way of getting 2015 - despite querying this with Heredis.

Anyone in a similar position, and if so, how did you pursue it and have you resolved it ?

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audrey_heredis
Site Admin
Posts: 313
Joined: Mon Oct 13, 2014 2:48 pm

Re: Buy 2014 get 2015 free

Post by audrey_heredis » Thu Jun 25, 2015 3:05 pm

This offer was available from May 1, 2015 until June 22, 2015 inclusive. If your purchase has been done in this period you have received Heredis 2015 for free by email. Otherwise, as user of the previous version, we will offer you an upgrade price: you do not pay the total price.

All the best,

lcarlson
Posts: 3
Joined: Tue Jul 07, 2015 11:46 am

Re: Buy 2014 get 2015 free

Post by lcarlson » Tue Jul 07, 2015 11:51 am

I bought the 2014 Herds on the 19th of June. I should receive the 2015 Herds free, correct? I bought through the Apple App store.

thanks

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christinebsd
Site Admin
Posts: 342
Joined: Fri May 25, 2012 7:57 am

Re: Buy 2014 get 2015 free

Post by christinebsd » Tue Jul 07, 2015 2:10 pm

Send proof of purchase to "commercial@heredis.com" and you will receive the 2015 Heredis free.
Christine
HEREDIS team

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