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export gedcom

Posted: Thu Apr 13, 2017 2:47 pm
by madeline
Can you please tell me how to export a gedcom and import a gedcom.

Thank you, Madeline

Re: export gedcom

Posted: Thu Apr 13, 2017 3:18 pm
by mike-en
Madeline wrote:
Thu Apr 13, 2017 2:47 pm
Can you please tell me how to export a gedcom and import a gedcom.
I would start by reading through the "Exchanging" chapter of the Help file ... 8-)

Re: export gedcom

Posted: Fri Apr 14, 2017 2:46 pm
by madeline
I have printed out and read pages 103-105 of help. I have tried several times to do a Gedcom. Every time I do it, it says the file is empty. How are you supposed to "mark" the people that you want to export? I have seen on UTube films about other things on Heredis in English. Why don't you put a film up there on how to do a gedcom for export and one for import in English. This help book is very unhelpful for someone who is not really computer literate. You need more concise directions for someone like me.

I am beginning to regret purchasing this item. If you want people in the US to purchase your products, you should have better HELP for them.

What else do I have to do to either "mark" or get my people into the GEDCOM.

Madeline

Re: export gedcom

Posted: Fri Apr 14, 2017 2:58 pm
by mike-en
Could you show a printscreen of your export parameters ?

Re: export gedcom

Posted: Fri Apr 14, 2017 5:54 pm
by billdog
But the request for a Help video is valid I think.

Re: export gedcom

Posted: Sat Apr 15, 2017 2:47 pm
by madeline
Mike wrote:
Fri Apr 14, 2017 2:58 pm
Could you show a printscreen of your export parameters ?

Re: export gedcom

Posted: Sat Apr 15, 2017 7:04 pm
by mike-en
- You choose to "Export Marked Persons Only" : have you marked some persons ?
- You choose to export a "Branch / Descendants / 6 generations" : is it really only that you want to export (in case they would be marked) ?
- You choose to "Include Submitter Address" : if so you should give your address infos

Re: export gedcom

Posted: Mon Apr 17, 2017 5:27 pm
by madeline
How do you "mark" the persons that I want to include in the Gedcom? There aren't any instructions to "mark" people????

Madeline

Re: export gedcom

Posted: Mon Apr 17, 2017 7:33 pm
by mike-en
Search for the word "mark" in the Help file ...
Pay particular attention to pages around 87