Empty file when exporting

A question when using your software, an installation problem, a function that seems to be non-existent... Ask all your questions about your version here ... we will answer!
* Please try to be as specific as possible.
Post Reply
emadmasroor
Posts: 1
Joined: Fri Jul 28, 2017 12:31 pm

Empty file when exporting

Post by emadmasroor » Fri Jul 28, 2017 12:38 pm

Hi, I have recently started using Heredis for Android and have not used the PC application before. When I try to "export family tree" in Android via any app - Gmail, OneDrive, Google Drive, OneNote, etc- I get a message "cannot upload empty file".

How can this be solved?

User avatar
veronique_heredis
Site Admin
Posts: 369
Joined: Mon Jan 29, 2018 9:17 am

Re: Empty file when exporting

Post by veronique_heredis » Fri Aug 04, 2017 2:33 pm

I do not reproduce your problem.

How many persons are there in your family tree ?

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest