Error message when viewing Media

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mike
Posts: 85
Joined: Mon Jan 29, 2018 9:14 am

Re: Error message when viewing Media

Post by mike » Sat Jan 12, 2019 2:58 pm

andrewp wrote:
Sat Jan 12, 2019 12:41 pm
Perhaps "Support" and "Development" are words unknown to Heredis.
Have you tried :

viewtopic.php?f=24&t=4791
Attachments
a contact.JPG
a contact.JPG (33.02 KiB) Viewed 51 times
Regards.
Mike


- Desktop, 3,6 Ghz, 16 Go RAM, 2x26''=1920x2400 Screen, 1 To SSD + 2x1 To HDD RAID1, Windows 10 Pro(64)
- Laptop, Windows 10 Family (64)

andrewp
Posts: 85
Joined: Mon Oct 07, 2013 12:08 pm

Re: Error message when viewing Media

Post by andrewp » Sat Jan 12, 2019 6:15 pm

Well done, Mike. Your levels of help remain constant.

Perhaps if you could post a screenshot in English instead as we’re not using the French software then it might be of greater benefit.

Translation issues have always been an issue for a Heredis.

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mike
Posts: 85
Joined: Mon Jan 29, 2018 9:14 am

Re: Error message when viewing Media

Post by mike » Sat Jan 12, 2019 6:38 pm

andrewp wrote:
Sat Jan 12, 2019 6:15 pm
Well done, Mike. Your levels of help remain constant.
Your are now added to my foes list …
Regards.
Mike


- Desktop, 3,6 Ghz, 16 Go RAM, 2x26''=1920x2400 Screen, 1 To SSD + 2x1 To HDD RAID1, Windows 10 Pro(64)
- Laptop, Windows 10 Family (64)

andrewp
Posts: 85
Joined: Mon Oct 07, 2013 12:08 pm

Re: Error message when viewing Media

Post by andrewp » Sat Jan 12, 2019 7:11 pm

:lol:

mimalo35
Posts: 8
Joined: Mon Jan 29, 2018 11:35 am
Location: Saint-Malo (35) - France

Re: Error message when viewing Media

Post by mimalo35 » Sun Jan 13, 2019 4:55 pm

@ Andrewp

Knowing that originally you came to pollute the subject of “Richardhagley” and that your knowledge of the use of the software does not leave no doubts, I join Mike to never answer a question about you. :o
Processeur Amd Phénom II X6 - 1090 T - 3,20 GHz - SSD Corsair Force GS - 180 GB - 12 GB Ram
Windows 10 Pro - Software version 1809 - OS : 17763.253
Heredis 19.2 Pro
Galaxy Tab S3 - (SM-T820) - Android 8.0
Heredis Android 2019.66

andrewp
Posts: 85
Joined: Mon Oct 07, 2013 12:08 pm

Re: Error message when viewing Media

Post by andrewp » Sun Jan 13, 2019 5:49 pm

@mimalo35

:lol: :lol:
You’ve really missed the point, haven’t you.
Besides, I don’t thing that you’ve answered a question for me before now so why would you start now?

@richardhagley - Apologies if you feel that I hijacked your post, not my intention, I was only trying to emphasise that fact that this problem impacted multiple users and after 9 months remains unaddressed.

mimalo35
Posts: 8
Joined: Mon Jan 29, 2018 11:35 am
Location: Saint-Malo (35) - France

Re: Error message when viewing Media

Post by mimalo35 » Sun Jan 13, 2019 6:49 pm

@richardhagley

If you have not already received a response from the software publisher, submit a new request with the ticket number of your previous request, and also reference your initial post on the forum.

:arrow: https://www.heredis.com/en/contact-customer-service/
Processeur Amd Phénom II X6 - 1090 T - 3,20 GHz - SSD Corsair Force GS - 180 GB - 12 GB Ram
Windows 10 Pro - Software version 1809 - OS : 17763.253
Heredis 19.2 Pro
Galaxy Tab S3 - (SM-T820) - Android 8.0
Heredis Android 2019.66

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