Error message when viewing Media

richardhagley
Posts: 14
Joined: Tue Jul 04, 2017 5:56 pm

Error message when viewing Media

Post by richardhagley » Wed Mar 28, 2018 8:01 pm

I keep getting the following error message when trying to view Media files (jpg). I think it is when the files are loaded from clipboard....
heredis access violation.jpg
heredis access violation.jpg (16.62 KiB) Viewed 5109 times
Any ideas?

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mike
Posts: 249
Joined: Mon Jan 29, 2018 9:14 am

Re: Error message when viewing Media

Post by mike » Thu Mar 29, 2018 4:56 am

This error message is probably pasted in a Note, which is to prohibit ...
Sincerely.
Mike

AuroraR8 : Intel Core i9-9900K 3,60 GHz - RAM 16 Go - SSD 1 To + RAID1 2 DD 1 To - Inverter 510 W
W10 Pro - Firefox - McAfee LiveSafe
Heredis EN + FR

richardhagley
Posts: 14
Joined: Tue Jul 04, 2017 5:56 pm

Re: Error message when viewing Media

Post by richardhagley » Thu Mar 29, 2018 1:53 pm

I am not sure what that reply meant?

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mike
Posts: 249
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Re: Error message when viewing Media

Post by mike » Thu Mar 29, 2018 7:33 pm

mike wrote:
Thu Mar 29, 2018 4:56 am
This error message is probably pasted in a Note, which is to prohibit ...
Sorry ... I droped part of I wanted to write !

Read "This message is probably due to an image pasted in a Note"

Is it the case ? Do you use to paste images in Notes ?
Sincerely.
Mike

AuroraR8 : Intel Core i9-9900K 3,60 GHz - RAM 16 Go - SSD 1 To + RAID1 2 DD 1 To - Inverter 510 W
W10 Pro - Firefox - McAfee LiveSafe
Heredis EN + FR

richardhagley
Posts: 14
Joined: Tue Jul 04, 2017 5:56 pm

Re: Error message when viewing Media

Post by richardhagley » Thu Mar 29, 2018 8:15 pm

no
this message only comes up when accessing "media"

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mike
Posts: 249
Joined: Mon Jan 29, 2018 9:14 am

Re: Error message when viewing Media

Post by mike » Fri Mar 30, 2018 5:59 am

Are you still running under Windows XP ?
Sincerely.
Mike

AuroraR8 : Intel Core i9-9900K 3,60 GHz - RAM 16 Go - SSD 1 To + RAID1 2 DD 1 To - Inverter 510 W
W10 Pro - Firefox - McAfee LiveSafe
Heredis EN + FR

richardhagley
Posts: 14
Joined: Tue Jul 04, 2017 5:56 pm

Re: Error message when viewing Media

Post by richardhagley » Sat Mar 31, 2018 8:34 am

Sorry
Should have said....
This is on my main notebook which is running Heredis 2017 on windows 10.
I have noticed tho, that some of the media pics on my iPad show the thumbnail, but won’t show the pic full size. This might be related, although the problem on my notebook can only be fixed by closing down Heredis.

richardhagley
Posts: 14
Joined: Tue Jul 04, 2017 5:56 pm

Re: Error message when viewing Media

Post by richardhagley » Sun Apr 08, 2018 1:10 pm

I think I might have found the problem.....
This error message occurs when trying to view a picture file (jpg) which has been pasted from the clipboard. Heredis accepts the picture file, and displays it ok, but as soon as you try to open it to view it, Heredis locks up with the error message. The only way to clear the message is to force close Heredis through Task Manager.

Not sure how to resolve it, except not to use the clipboard facility :o

richardhagley
Posts: 14
Joined: Tue Jul 04, 2017 5:56 pm

Re: Error message when viewing Media

Post by richardhagley » Tue Nov 20, 2018 4:55 pm

still not resolved :(.

Guest

Re: Error message when viewing Media

Post by Guest » Sat Jan 12, 2019 12:41 pm

I get this error too.

It happens when I paste some text into the notes section of a personal event, not every time though which makes it a little more annoying.

The worrying thing is the time between you reporting it and me logging it in January 2019!

Perhaps "Support" and "Development" are words unknown to Heredis.

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