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Error message when viewing Media

Posted: Wed Mar 28, 2018 8:01 pm
by richardhagley
I keep getting the following error message when trying to view Media files (jpg). I think it is when the files are loaded from clipboard....
heredis access violation.jpg
heredis access violation.jpg (16.62 KiB) Viewed 6264 times
Any ideas?

Re: Error message when viewing Media

Posted: Thu Mar 29, 2018 4:56 am
by mike
This error message is probably pasted in a Note, which is to prohibit ...

Re: Error message when viewing Media

Posted: Thu Mar 29, 2018 1:53 pm
by richardhagley
I am not sure what that reply meant?

Re: Error message when viewing Media

Posted: Thu Mar 29, 2018 7:33 pm
by mike
mike wrote:
Thu Mar 29, 2018 4:56 am
This error message is probably pasted in a Note, which is to prohibit ...
Sorry ... I droped part of I wanted to write !

Read "This message is probably due to an image pasted in a Note"

Is it the case ? Do you use to paste images in Notes ?

Re: Error message when viewing Media

Posted: Thu Mar 29, 2018 8:15 pm
by richardhagley
no
this message only comes up when accessing "media"

Re: Error message when viewing Media

Posted: Fri Mar 30, 2018 5:59 am
by mike
Are you still running under Windows XP ?

Re: Error message when viewing Media

Posted: Sat Mar 31, 2018 8:34 am
by richardhagley
Sorry
Should have said....
This is on my main notebook which is running Heredis 2017 on windows 10.
I have noticed tho, that some of the media pics on my iPad show the thumbnail, but won’t show the pic full size. This might be related, although the problem on my notebook can only be fixed by closing down Heredis.

Re: Error message when viewing Media

Posted: Sun Apr 08, 2018 1:10 pm
by richardhagley
I think I might have found the problem.....
This error message occurs when trying to view a picture file (jpg) which has been pasted from the clipboard. Heredis accepts the picture file, and displays it ok, but as soon as you try to open it to view it, Heredis locks up with the error message. The only way to clear the message is to force close Heredis through Task Manager.

Not sure how to resolve it, except not to use the clipboard facility :o

Re: Error message when viewing Media

Posted: Tue Nov 20, 2018 4:55 pm
by richardhagley
still not resolved :(.

Re: Error message when viewing Media

Posted: Sat Jan 12, 2019 12:41 pm
by Guest
I get this error too.

It happens when I paste some text into the notes section of a personal event, not every time though which makes it a little more annoying.

The worrying thing is the time between you reporting it and me logging it in January 2019!

Perhaps "Support" and "Development" are words unknown to Heredis.