Demo crashes

ldp
Posts: 5
Joined: Fri Feb 03, 2017 4:08 pm

Re: Demo crashes

Post by ldp » Fri Feb 03, 2017 4:16 pm

Upgraded from Heredis 2015 (had no problems with this version) to full version Heredis 2017 yesterday and all GEDCOM imports crash -large files as well as small ones.

Just sent crash report along with one of the GEDCOM files that crashed along with my system info. It seems that the size of the file is irrelevant. Hope you can solve this issue soon.

Thanks!

ldp
Posts: 5
Joined: Fri Feb 03, 2017 4:08 pm

Re: Demo crashes

Post by ldp » Fri Feb 03, 2017 6:49 pm

I don't know if this will help you with troubleshooting this issue, but I imported my GEDCOM to Heredis 2015, saved and then opened it with Heredis 2017. 2017 converted and it opened without problems.

henrik
Posts: 18
Joined: Mon Nov 21, 2016 8:32 am

Re: Demo crashes

Post by henrik » Tue Feb 07, 2017 12:30 pm

one workaround was done create a .hmw file on heredis 2015 and import and convert this .hmw file on heredis 2017 it worked my file contains about 4000 persons.

SBassHawkins
Posts: 4
Joined: Thu Feb 02, 2017 5:08 pm

Re: Demo crashes

Post by SBassHawkins » Sat Feb 11, 2017 12:40 pm

billal - PM's are giving a "sent" status after submitting but are sitting in the Outbox.

I placed a small gedcom file in a Dropbox link for your testing. Hopefully the PM's are actually going through to you

Thanks
Sondra:)

tenjin
Posts: 10
Joined: Sun Oct 27, 2013 4:15 pm

Re: Demo crashes

Post by tenjin » Sun Feb 19, 2017 8:56 pm

Any update on this bug?

Thanks

Darren.

ldp
Posts: 5
Joined: Fri Feb 03, 2017 4:08 pm

Re: Demo crashes

Post by ldp » Sun Feb 19, 2017 10:41 pm

No answer yet for me...

User avatar
veronique_heredis
Site Admin
Posts: 371
Joined: Mon Jan 29, 2018 9:17 am

Re: Demo crashes

Post by veronique_heredis » Thu Feb 23, 2017 2:48 pm

We just launched a new patch for Heredis 2017 Mac.
Update your version and let me know if all is now ok for you.

tenjin
Posts: 10
Joined: Sun Oct 27, 2013 4:15 pm

Re: Demo crashes

Post by tenjin » Sat Feb 25, 2017 6:27 pm

Hi,

Works fine now, thanks!

I successfully loaded a Reunion 11 file.

Regards

Darren.

ldp
Posts: 5
Joined: Fri Feb 03, 2017 4:08 pm

Re: Demo crashes

Post by ldp » Sat Feb 25, 2017 9:47 pm

Just imported a gedcom and it worked fine! Thank you!

tenjin
Posts: 10
Joined: Sun Oct 27, 2013 4:15 pm

Re: Demo crashes

Post by tenjin » Sun Feb 26, 2017 10:19 am

Hi,

I spoke too soon...

Here is what is happening now:

1. Heredis will import the GEDCOM file. However, it doesn't respect multimedia links that start with "~", e.g. "~/Dropbox/Genealogy/Images". It fails to find these files on import.

2. Heredis asks if I want it to find media. I select a folder, and it only finds some. Going into the media screen and prompting it to search again caused a runaway process on my Mac that consumed all available RAM and crashed the app. I have 32Gb of RAM.

3. If I manually edit the GEDCOM file to replace all relative file links ("~") with hard file paths, Heredis crashes on GEDCOM import. I wonder if this is because I have spaces in the names of my files? E.g. "Darren at home.jpg".

Top of the last error log appended below.

Regards

Darren.


== START ==

Process: Heredis 2017 World [17570]
Path: /Applications/Heredis 2017 World.app/Contents/MacOS/Heredis 2017 World
Identifier: com.bsdconcept.world.Heredis2017
Version: 5.4.0 (5.4.0)
App Item ID: 1183382146
App External ID: 821048941
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Heredis 2017 World [17570]
User ID: 501

Date/Time: 2017-02-26 10:19:45.249 +0000
OS Version: Mac OS X 10.12.3 (16D32)
Report Version: 12
Anonymous UUID: 24343E26-81BB-34FA-E07F-F3DA93084CB2


Time Awake Since Boot: 770000 seconds

System Integrity Protection: enabled

Crashed Thread: 17 Dispatch queue: NSOperationQueue 0x61000023b880 :: NSOperation 0x610000850710 (QOS: USER_INTERACTIVE)

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007000098d3ff8
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Bus error: 10
Termination Reason: Namespace SIGNAL, Code 0xa
Terminating Process: exc handler [0]

VM Regions Near 0x7000098d3ff8:
MALLOC_NANO 0000618000000000-0000618001e00000 [ 30.0M] rw-/rwx SM=PRV
--> STACK GUARD 00007000098d3000-00007000098d4000 [ 4K] ---/rwx SM=NUL stack guard for thread 17
Stack 00007000098d4000-0000700009956000 [ 520K] rw-/rwx SM=COW thread 17

Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fffa09b1325 rgba64_image_mark_RGB32 + 2920
1 com.apple.CoreGraphics 0x00007fffa09af389 rgba64_image_mark_image + 1046
2 com.apple.CoreGraphics 0x00007fffa09a06c3 rgba64_image + 1123
3 com.apple.CoreGraphics 0x00007fffa0beb659 ripl_Mark + 23
4 com.apple.CoreGraphics 0x00007fffa0be7776 RIPLayerBltImage + 1039
5 com.apple.CoreGraphics 0x00007fffa08878d2 ripc_RenderImage + 228
6 com.apple.CoreGraphics 0x00007fffa0889052 ripc_DrawImage + 1003
7 com.apple.CoreGraphics 0x00007fffa0901a7e CGContextDelegateDrawImage + 48
8 com.apple.AppKit 0x00007fff9e0d2fc0 __backing_store_DrawImage_block_invoke + 70
9 com.apple.AppKit 0x00007fff9e0ce903 backing_store_delegate + 984
10 com.apple.AppKit 0x00007fff9e0d2f38 backing_store_DrawImage + 503
11 com.apple.CoreGraphics 0x00007fffa0901a7e CGContextDelegateDrawImage + 48
12 com.apple.CoreGraphics 0x00007fffa09f0e63 CGContextDrawImageWithOptions + 539
13 com.apple.CoreGraphics 0x00007fffa09f1b17 CGContextDrawImages + 1647
14 com.apple.coreui 0x00007fffac07fc46 DrawThreePartImageWithOperation + 2738
15 com.apple.coreui 0x00007fffac07f185 DrawThreePartElementFromRenditionWithOperation + 237
16 com.apple.coreui 0x00007fffac08803d -[CUIThemeFacet _drawSpecificRenditionKey:rendition:inFrame:context:alpha:operation:isFocused:isFlipped:effects:] + 323
17 com.apple.coreui 0x00007fffac087e03 -[CUIThemeFacet _drawSpecificRenditionKey:inFrame:context:isFocused:isFlipped:effects:] + 172
18 com.apple.coreui 0x00007fffac085fb7 -[CUIThemeFacet drawInFrame:isFocused:context:effects:] + 148
19 com.apple.coreui 0x00007fffac09519d CUICoreThemeRenderer::DrawPushButton(CUIDescriptor const*) + 515
20 com.apple.coreui 0x00007fffac02843f CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 2137
21 com.apple.coreui 0x00007fffac02b282 CUIDraw + 280
22 com.apple.AppKit 0x00007fff9e06faf4 __44-[NSAppearance _drawInRect:context:options:]_block_invoke + 60
23 com.apple.AppKit 0x00007fff9ea03247 -[NSCompositeAppearance _callCoreUIWithBlock:options:] + 226
24 com.apple.AppKit 0x00007fff9e06fab2 -[NSAppearance _drawInRect:context:options:] + 108
25 com.apple.AppKit 0x00007fff9e085529 -[NSButtonCell drawBezelWithFrame:inView:] + 818
26 com.apple.AppKit 0x00007fff9e084dc7 -[NSButtonCell drawWithFrame:inView:] + 308
27 com.apple.AppKit 0x00007fff9e084c2d -[NSControl drawRect:] + 348
28 com.apple.AppKit 0x00007fff9e07caf9 -[NSView _drawRect:clip:] + 2276
29 com.apple.AppKit 0x00007fff9e0ccaab -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1753
30 com.apple.AppKit 0x00007fff9e0ccf16 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2884
31 com.apple.AppKit 0x00007fff9e0ccf16 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2884
32 com.apple.AppKit 0x00007fff9e07a632 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 837
33 com.apple.AppKit 0x00007fff9e079e0f -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 334
34 com.apple.AppKit 0x00007fff9e078238 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2452
35 com.apple.AppKit 0x00007fff9e073b25 -[NSView displayIfNeeded] + 1748
36 com.apple.AppKit 0x00007fff9e073437 -[NSWindow displayIfNeeded] + 230
37 com.apple.AppKit 0x00007fff9e7d1f3f ___NSWindowGetDisplayCycleObserver_block_invoke.6228 + 277
38 com.apple.AppKit 0x00007fff9e072f15 __37+[NSDisplayCycle currentDisplayCycle]_block_invoke + 454
39 com.apple.QuartzCore 0x00007fffa6121a96 CA::Transaction::run_commit_handlers(CATransactionPhase) + 46
40 com.apple.QuartzCore 0x00007fffa6229800 CA::Context::commit_transaction(CA::Transaction*) + 160
41 com.apple.QuartzCore 0x00007fffa6120631 CA::Transaction::commit() + 475
42 com.apple.QuartzCore 0x00007fffa6120f92 CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*) + 108
43 com.apple.CoreFoundation 0x00007fffa0412397 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
44 com.apple.CoreFoundation 0x00007fffa0412307 __CFRunLoopDoObservers + 391
45 com.apple.CoreFoundation 0x00007fffa03f2996 CFRunLoopRunSpecific + 454
46 com.apple.HIToolbox 0x00007fff9f97ea5c RunCurrentEventLoopInMode + 240
47 com.apple.HIToolbox 0x00007fff9f97e799 ReceiveNextEventCommon + 184
48 com.apple.HIToolbox 0x00007fff9f97e6c6 _BlockUntilNextEventMatchingListInModeWithFilter + 71
49 com.apple.AppKit 0x00007fff9df245b4 _DPSNextEvent + 1120
50 com.apple.AppKit 0x00007fff9e69ed6b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2789
51 com.apple.AppKit 0x00007fff9e17a854 -[NSApplication _doModalLoop:peek:] + 497
52 com.apple.AppKit 0x00007fff9e35aa42 __35-[NSApplication runModalForWindow:]_block_invoke + 64
53 com.apple.AppKit 0x00007fff9e17833a -[NSApplication runModalForWindow:] + 137
54 com.bsdconcept.world.Heredis2017 0x00000001066a7270 0x106575000 + 1254000
55 libsystem_trace.dylib 0x00007fffb5b7cc3d _os_activity_initiate + 61
56 com.apple.AppKit 0x00007fff9e6a0c9c -[NSApplication(NSResponder) sendAction:to:from:] + 456
57 com.apple.AppKit 0x00007fff9e174e06 -[NSMenuItem _corePerformAction] + 324
58 com.apple.AppKit 0x00007fff9e174b72 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
59 libsystem_trace.dylib 0x00007fffb5b7cc3d _os_activity_initiate + 61
60 com.apple.AppKit 0x00007fff9e1fe0f1 -[NSMenu performActionForItemAtIndex:] + 121
61 com.apple.AppKit 0x00007fff9e1fe068 -[NSMenu _internalPerformActionForItemAtIndex:] + 94
62 com.apple.AppKit 0x00007fff9e1fde95 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107
63 com.apple.AppKit 0x00007fff9e0b5100 NSSLMMenuEventHandler + 986
64 com.apple.HIToolbox 0x00007fff9f956b15 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1708
65 com.apple.HIToolbox 0x00007fff9f955d86 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 428
66 com.apple.HIToolbox 0x00007fff9f96b8b4 SendEventToEventTarget + 40
67 com.apple.HIToolbox 0x00007fff9f9b7d36 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411
68 com.apple.HIToolbox 0x00007fff9f9e334b SendMenuCommandWithContextAndModifiers + 59
69 com.apple.HIToolbox 0x00007fff9f9e32fa SendMenuItemSelectedEvent + 188
70 com.apple.HIToolbox 0x00007fff9f9e31cd FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
71 com.apple.HIToolbox 0x00007fff9f9e3c07 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 702
72 com.apple.HIToolbox 0x00007fff9f9e38b6 _HandleMenuSelection2 + 460
73 com.apple.AppKit 0x00007fff9e0a4eca _NSHandleCarbonMenuEvent + 239
74 com.apple.AppKit 0x00007fff9e31edbe _DPSEventHandledByCarbon + 54
75 com.apple.AppKit 0x00007fff9e69e642 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 956
76 com.apple.AppKit 0x00007fff9df18f35 -[NSApplication run] + 926
77 com.apple.AppKit 0x00007fff9dee3850 NSApplicationMain + 1237
78 com.bsdconcept.world.Heredis2017 0x0000000106581434 0x106575000 + 50228
79 com.bsdconcept.world.Heredis2017 0x0000000106580839 0x106575000 + 47161
80 libdyld.dylib 0x00007fffb594a255 start + 1

== END ==

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