Heredis Demo Fails on GEDCOM import [fixed]

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ddgenealogie
Posts: 17
Joined: Mon Jan 29, 2018 1:55 pm

Re: Heredis Demo Fails on GEDCOM import

Post by ddgenealogie » Thu Feb 22, 2018 3:24 pm

Hi,
You can try the following:
Open a GEDCOM directly from your file directory. Choose the "XYZ.ged" file and double-click. After that Heredis will be open automatically and propose you to import your file.

Please continue as described on the link below "Import a GEDCOM in a new file": https://help.heredis.com/?epkb_post_typ ... a-new-file

Regards

wbb15202
Posts: 10
Joined: Sat Feb 17, 2018 12:45 am

Re: Heredis Demo Fails on GEDCOM import

Post by wbb15202 » Fri Feb 23, 2018 4:54 pm

I uninstalled Heredis already. Thanks anyway for the suggestion.

hcavagnolo
Posts: 1
Joined: Sun Mar 11, 2018 5:42 pm

Re: Heredis Demo Fails on GEDCOM import

Post by hcavagnolo » Sun Mar 11, 2018 6:05 pm

I continue to have the same problem...The gedcom will not successfully load into my iPad or iPhone. I have been successful in the past. The last couple of days I have tried various size gedcoms with no luck. The problem is not with my gedcom since it loads successfully into another iOS program.

The msg I get is

Analyzing GEDCOM file. This is not a valid GEDCOM file and cannot be imported.

When will this bug be fixed? I really like Heredis for iOS, but not being able to have a current version of my family database is making the app useless to me.

Thx.

User avatar
daniel-d
Site Admin
Posts: 155
Joined: Mon Feb 19, 2018 9:23 am

Re: Heredis Demo Fails on GEDCOM import

Post by daniel-d » Sun Mar 11, 2018 7:58 pm

Hello,
please uninstall the application either from your iPhone or iPad and reinstal it. Download from here: https://ios.heredis.com/?lang=en After the new installation try again the two differents ways to import the GEDCOM file as indicated by the application.
-Receive a GEDCOM file by email
-Transfer the GEDCOM file by iTunes


Regards

User avatar
fjoanne
Posts: 6
Joined: Mon Jul 23, 2018 12:17 am

Re: Heredis Demo Fails on GEDCOM import

Post by fjoanne » Mon Jul 23, 2018 5:23 pm

bsherida wrote:
Mon Feb 19, 2018 3:04 pm
I bought 2018 and have not been able to get it to import a gedcom. Is there a fix for this?

I downloaded the program from the link given above. It still says: "Cannot export file". I tried IMPORTING file. Still does not work.
At least I can post here now.

Sheri
Did you ever get a fix for this, Sheri? I too, am unable to import a gedcom, this one from Ancestry.com. I've imported it into other family tree programs so have to assume that it is the conversion process at fault. This really is very disappointing as Heredis got some very good reviews online.

Jo Fitz
Last edited by fjoanne on Thu Jul 26, 2018 10:29 pm, edited 1 time in total.
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
To forget one’s ancestors is to be a brook without a source, a tree without a root.
– Chinese Proverb –
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User avatar
fjoanne
Posts: 6
Joined: Mon Jul 23, 2018 12:17 am

Re: Heredis Demo Fails on GEDCOM import

Post by fjoanne » Thu Jul 26, 2018 10:28 pm

I am taking back all my doubts and frustrations - when the Support Team come through, they really come through! My 6000+ name tree is now imported and up and running and I am most grateful. Thank you everyone!

Jo Fitz
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
To forget one’s ancestors is to be a brook without a source, a tree without a root.
– Chinese Proverb –
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~

User avatar
scharlotte
Site Admin
Posts: 22
Joined: Tue Jul 03, 2018 6:53 am

Re: Heredis Demo Fails on GEDCOM import

Post by scharlotte » Fri Jul 27, 2018 6:51 am

Thanks a lot fjoanne for your feedback !

Have a nice day :-)

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Heredis Team
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