media transfer from ancestry

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marks3
Posts: 1
Joined: Wed May 16, 2018 12:10 am

media transfer from ancestry

Post by marks3 » Tue Jul 23, 2019 2:22 am

When i create a gedcom file it ask for media. when i try and find on heredis it says no media files and shows blanks for thumbnails.

i am missing some step in the transfer and save of the media files.

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