extra cost

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rainne
Posts: 55
Joined: Wed Mar 01, 2017 12:43 am

extra cost

Post by rainne » Tue Feb 13, 2018 10:14 pm

i bought heredis 2017 is it going to cost 20.00 for an upgrade

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veronique_heredis
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Posts: 372
Joined: Mon Jan 29, 2018 9:17 am

Re: extra cost

Post by veronique_heredis » Wed Feb 14, 2018 7:51 am

Hello,

The price has not changed, have a look on our shop (if needed, you can also check your previous purchase of Heredis 2017 pro in your account on our shop)
https://shop.heredis.com/127-heredis-for-windows

bco4
Posts: 1
Joined: Sun Feb 18, 2018 4:32 pm

Re: extra cost

Post by bco4 » Wed Feb 21, 2018 2:36 pm

I seem to remember getting a mail saying that people who had bought Heredis 2017 last year would get a cheaper - or even free - upgrade to Heredis 2018. Is that still the case?

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veronique_heredis
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Re: extra cost

Post by veronique_heredis » Fri Feb 23, 2018 3:39 pm

it was in the newsletter :

"Shop Heredis 2017 now and get Heredis 2018 for free!

Since January 1st, 2018, for every purchase of a Heredis 2017 version for Windows or Mac, you will receive the next version for FREE by download, the day of the official release."

reesjel
Posts: 69
Joined: Sat Jan 05, 2013 1:00 pm

Re: extra cost

Post by reesjel » Thu Jul 26, 2018 8:04 am

I have Heredis 2017 but didn’t receive the free download for 2018. Where can I find that?

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audrey_heredis
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Re: extra cost

Post by audrey_heredis » Thu Jul 26, 2018 1:45 pm

Could you send me by private message your order number please?

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audrey_heredis
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Re: extra cost

Post by audrey_heredis » Fri Jul 27, 2018 10:11 am

reesjel wrote:
Thu Jul 26, 2018 8:04 am
I have Heredis 2017 but didn’t receive the free download for 2018. Where can I find that?
Thank you for your answer.
You have bought Heredis 2017 the 26/02/2017, one year before the launch of Heredis 2018 so you can't enjoy the offer "for every purchase of a Heredis 2017 version for Windows or Mac, you will receive the next version for FREE by download, the day of the official release."

reesjel
Posts: 69
Joined: Sat Jan 05, 2013 1:00 pm

Re: extra cost

Post by reesjel » Fri Jul 27, 2018 2:17 pm

audrey_heredis wrote:
Fri Jul 27, 2018 10:11 am
reesjel wrote:
Thu Jul 26, 2018 8:04 am
I have Heredis 2017 but didn’t receive the free download for 2018. Where can I find that?
Thank you for your answer.
You have bought Heredis 2017 the 26/02/2017, one year before the launch of Heredis 2018 so you can't enjoy the offer "for every purchase of a Heredis 2017 version for Windows or Mac, you will receive the next version for FREE by download, the day of the official release."
Okay, thank you for letting me know.

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