Two Files listed in recents, but treated as one by system

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lovemymac
Posts: 5
Joined: Fri Jan 13, 2017 11:17 pm

Two Files listed in recents, but treated as one by system

Post by lovemymac » Wed Oct 23, 2019 2:51 am

When I am at the main window, there are two files that are very similar. One is "Family Name" - Heredis, the other is "Family Name" - Heredis Files.
They are two separate files. When I open them, one has two more individuals then the other as well as one has pictures the other one does not have or details for a person are in one, but not the other. Thought perhaps that may have happened during my last upgrade from 17 to 18 and figured I would merge the two files and ask for duplicates not be merged/imported.
However, when I go to do that, it tells me it cannot do it as they are the same file... wait, what? They are obviously not. There is no way I have the time and patience to manually shift through each person to sync these two and then see if I can delete one.
Do you have any suggestions what this is and how it can be solved?
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bradleyindc
Posts: 19
Joined: Sun Oct 12, 2014 6:15 pm

Re: Two Files listed in recents, but treated as one by system

Post by bradleyindc » Wed Oct 23, 2019 10:12 pm

Troubleshooting: have you opened each? Are they the same? Can you see changes from a specific date on each?

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