Access violation - error message - Help please

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dorothea
Posts: 6
Joined: Tue Nov 19, 2019 11:31 am

Access violation - error message - Help please

Post by dorothea » Tue May 05, 2020 2:50 pm

Hello
When starting Heredis I’m getting the error message:
“Access violation at address 04E0F54C in module HEngine.bpl , Execution of address 04E0F54C”

When I click OK, this message shows up:
“External exception EEFFACE”

When I click OK on that, Herdis looks all wrong!

I’m using a PC and running Windows 10 and Heredis 2020. I have been using this version since it was launched and have been very satisified.

Can anyone please tell me what to do?
Thank you!

dorothea

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mike
Posts: 249
Joined: Mon Jan 29, 2018 9:14 am

Re: Access violation - error message - Help please

Post by mike » Tue May 05, 2020 4:10 pm

Try to launch Heredis while holding down the CTRL key until you gat a message to the effect of reinitializing the preferences …
Is it better ?
Sincerely.
Mike

AuroraR8 : Intel Core i9-9900K 3,60 GHz - RAM 16 Go - SSD 1 To + RAID1 2 DD 1 To - Inverter 510 W
W10 Pro - Firefox - McAfee LiveSafe
Heredis EN + FR

dorothea
Posts: 6
Joined: Tue Nov 19, 2019 11:31 am

Re: Access violation - error message - Help please

Post by dorothea » Tue May 05, 2020 4:58 pm

Thank you, yes. It worked!
dorothea

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