Syncing: PC Windows 7, iPad & iPhone

strude86
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Joined: Thu Jul 05, 2012 11:08 pm

Re: Syncing: PC Windows 7, iPad & iPhone

Post by strude86 » Tue Jul 24, 2012 6:31 pm

Ethernet cable is not involved.

trevorp3
Posts: 29
Joined: Fri Jul 20, 2012 6:31 am

Re: Syncing: PC Windows 7, iPad & iPhone

Post by trevorp3 » Tue Jul 24, 2012 7:00 pm

a) upgrade automatically detected and program updated
b) Bonjour error manifested itself about 9 times out of 10 [worse than before the upgrade!]
c) On the one time that Bonjour was found then 'waiting device' was shown

Result: Not successful! no syncing occured

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mike-en
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by mike-en » Tue Jul 24, 2012 7:23 pm

Trevor wrote:a) upgrade automatically detected and program updated
b) Bonjour error manifested itself about 9 times out of 10 [worse than before the upgrade!]
c) On the one time that Bonjour was found then 'waiting device' was shown

Result: Not successful! no syncing occured
What about your system ?
veronique wrote:Please check the network connection on your PC, may be you have both an ethernet cable and a wifi connection.
If so just unplug your ethernet cable and try again to synchronize your devices.
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

trevorp3
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by trevorp3 » Tue Jul 24, 2012 7:48 pm

Only WiFi

trevorp3
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by trevorp3 » Tue Jul 24, 2012 8:16 pm

Now just constantly 'waiting for signal from device'. This applies when trying to send new file to PC or sending a file that is already existing on the PC to the PC.

trevorp3
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by trevorp3 » Tue Jul 24, 2012 8:41 pm

Ok lets get specific, as I am starting to lose interest in this escapade.

-- I am running Windows 7, 64bit
-- I am only connected via WiFi. Ethernet is NOT connected
-- The upgrade was automatically found and applied to the existing package on my PC
-- Sometimes Heredis finds Bonjour, othertimes it doesn't
-- When Heredis finds Bonjour both the PC and iPad show 'waiting for device'
-- I have never achieved a syncing from iPad to PC or from PC to iPad [either before or after the upgrade]
-- I am not yet at the stage to "Forget all you know, you'll be amazed!"

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christinebsd
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by christinebsd » Wed Jul 25, 2012 8:12 am

Your configuration is probably a specificity that we had not met and that we had not anticipated.
A team is working on your problem and we will keep you informed when a cause has been identified.
Thank you for your patience and understanding.
Christine
HEREDIS team

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christinebsd
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by christinebsd » Wed Jul 25, 2012 8:27 am

Trevor wrote: -- Sometimes Heredis finds Bonjour, othertimes it doesn't
This sentence makes me think that your version of "Bonjour" is not good.

- Uninstall the software by the Control Panel,
- Close Heredis,
- launch Heredis and open your file,
- Sync.

the software asks you to install "Bonjour" and give you a good link to do so.
Christine
HEREDIS team

trevorp3
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Joined: Fri Jul 20, 2012 6:31 am

Re: Syncing: PC Windows 7, iPad & iPhone

Post by trevorp3 » Wed Jul 25, 2012 8:51 am

Christine,

Since I first purchased the Heredis for Windows package [Saturday] I have installed and reinstalled Bonjour so many times that I have lost count.

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christinebsd
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Re: Syncing: PC Windows 7, iPad & iPhone

Post by christinebsd » Wed Jul 25, 2012 10:26 am

ok, it was a bad idea ... let the team continue to search the solution. You will be notified as soon as is possible.
Christine
HEREDIS team

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