Syncing: PC Windows 7, iPad & iPhone

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christinebsd
Site Admin
Posts: 342
Joined: Fri May 25, 2012 7:57 am

Re: Syncing: PC Windows 7, iPad & iPhone

Post by christinebsd » Fri Aug 03, 2012 10:07 am

The engineers conclusion on your case is:
The solutions we offer to resolve problem of synchronization are operating usually. The remaining problem for you concerns the call to "Bonjour", which is a utility developed by Apple.
So, there is a specific setting on your computer which prevents this call to "Bonjour".

I suggest you contact Apple that will give you a solution.
Christine
HEREDIS team

Dancinggolfers
Posts: 10
Joined: Mon Oct 22, 2012 6:48 pm

Re: Syncing: PC Windows 7, iPad & iPhone

Post by Dancinggolfers » Sun Oct 28, 2012 4:58 pm

I can't sync between laptop and ipad.

I haven't yet bought the windows version as I want to be sure I can sync to my ipad first.
I have windows 7 - current service level
itunes - current version
bonjour v 2.0.2

I have uninstalled and reinstalled bonjour and heredis. I have checked the tasks and it says bonjour is running.
(I don't know how to find bonjour in itunes to see what it says.)
Veronique replied that I should download an updated heredis, but I only downloaded the demo version and am using the heredis sample family . I don't know if the demo version has been updated to the latest.

I have checked the firewall and it says bonjour is allowed.

Please help if you can, I am sort of at wits end as I really want to switch to heredis (if I can sync).

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mike-en
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Joined: Wed May 31, 2017 8:01 am

Re: Syncing: PC Windows 7, iPad & iPhone

Post by mike-en » Sun Oct 28, 2012 5:04 pm

Dancinggolfers wrote:I can't sync between laptop and ipad.
:?:
Have you checked the guidelines here http://www.heredis.com/en/support/learning-center/
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

trevorp3
Posts: 29
Joined: Fri Jul 20, 2012 6:31 am

Re: Syncing: PC Windows 7, iPad & iPhone

Post by trevorp3 » Sat Dec 08, 2012 6:06 pm

Hi dancinggolfers,

I just saw you note. This is the first time I have visited the forum in a while. I never got the product to work in a windows environment with iOS devices having bought the full package. Very disappointing! I have now reverted back to using Family Historian and conclude that the money was not well spent with Heredis.

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Syncing: PC Windows 7, iPad & iPhone

Post by mike-en » Sat Dec 08, 2012 8:23 pm

Trevor wrote:I never got the product to work in a windows environment with iOS devices .
It works perfectly, at least for me and many other, with :
- Heredis PC version 5.2.0 5034M ...
- Heredis iOs version 6694
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

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