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I have tried several times to publish my family file on the Heredis site. The process starts and then returns an error message "Error FtpOpenFile". I have tried shutting down all other open applications and virus protection before trying to run the publishing process. Still no luck. Has anyone else experienced this problem.
I have tried turning off the windows firewall and turning off the virus protection. I have uninstalled and reinstalled the software. I have tried running the program as administrator. Nothing seems to make a difference. The program runs fine except for this part. I'm out of ideas.
Mike wrote:Have you tried to turn off for a short time your fire-wall (not the virus protection)
veronique wrote:Could you please give us some details about your configuration :
- version of windows
- name and version of antivirus
- internet connection (box ...)
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