Start Up Problem with Heredis 2014

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changeringer
Posts: 2
Joined: Mon Jul 07, 2014 10:18 am

Start Up Problem with Heredis 2014

Post by changeringer » Mon Jul 07, 2014 10:25 am

I recently attempted to use Heredis 2014 after not having used it for a few months. After the usual splash screen I was invited to install a newer version; so I did.

When the program re-started, however, I encountered a screen suggesting that an XML file was required and nothing I tried seemed to work (even reverting to an earlier version of Heredis).

I attach an image of the screen on re-start.
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Heredis Problem.jpg
Heredis Problem.jpg (64.76 KiB) Viewed 3599 times

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veronique_heredis
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Posts: 374
Joined: Mon Jan 29, 2018 9:17 am

Re: Start Up Problem with Heredis 2014

Post by veronique_heredis » Mon Jul 07, 2014 12:55 pm

There is no patch for english version of Heredis 2014 windows.

To solve your problem :
1) uninstall Heredis 2014 (Windows control panel > Programs > uninstall a program)
2) download the trial version
http://www.heredis.com/en/heredis-2014- ... r-windows/ => the trial version will be unlock with your license number

changeringer
Posts: 2
Joined: Mon Jul 07, 2014 10:18 am

Re: Start Up Problem with Heredis 2014

Post by changeringer » Mon Jul 07, 2014 2:14 pm

veronique wrote:There is no patch for english version of Heredis 2014 windows.

To solve your problem :
1) uninstall Heredis 2014 (Windows control panel > Programs > uninstall a program)
2) download the trial version
http://www.heredis.com/en/heredis-2014- ... r-windows/ => the trial version will be unlock with your license number

Same problem recurs as per attached image.
Attachments
Heredis Problem Again.jpg
Heredis Problem Again.jpg (85.25 KiB) Viewed 3588 times

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veronique_heredis
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Posts: 374
Joined: Mon Jan 29, 2018 9:17 am

Re: Start Up Problem with Heredis 2014

Post by veronique_heredis » Mon Jul 07, 2014 3:30 pm

I will contact you by private message

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