Heredis disappeared

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jjan
Posts: 1
Joined: Thu Dec 18, 2014 10:04 am

Heredis disappeared

Post by jjan » Thu Dec 18, 2014 10:07 am

The Family tree I was working on yesterday vanished from my Heredis file. Completely deleted. How can this be and can it be restored?

Help!!

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christinebsd
Site Admin
Posts: 342
Joined: Fri May 25, 2012 7:57 am

Re: Heredis disappeared

Post by christinebsd » Thu Dec 18, 2014 2:19 pm

May be you have written your file on a USB key? (or an external drive?) that is not connected at this time?
Otherwise, ask Heredis to list all the Heredis files on your computer, by clicking the "Search File on Hard Drive" button on the home page.
Christine
HEREDIS team

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