Saving

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jacqueam
Posts: 4
Joined: Sat Jan 03, 2015 9:52 pm

Saving

Post by jacqueam » Mon Jan 05, 2015 4:58 pm

I am a new user of Heredis 2014. I am trying to insert and save media into my files. I insert the photo and it appears. The save button is grayed out. I try a manual save, but nothing gets saved.

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Saving

Post by mike-en » Tue Jan 06, 2015 3:49 am

Jacqueam wrote: I insert the photo and it appears.
Where do you insert it ? Could you show it (screen shot) ?
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

jacqueam
Posts: 4
Joined: Sat Jan 03, 2015 9:52 pm

Re: Saving

Post by jacqueam » Tue Jan 06, 2015 4:22 pm

I am trying to save Christina's picture. The save button is greyed out. The automatic save under Preferences is unchecked. If I leave her file and come back the picture has disappeared. If I arrow to previous media, she pops up, but does not appear in Family or Lineage. Thanks for your help.
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Capture Christina.PNG
Capture Christina.PNG (167.4 KiB) Viewed 5713 times

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Saving

Post by mike-en » Tue Jan 06, 2015 4:38 pm

Just to make sure, could you uninstall properly and reinstall Heredis ?
And tell what version you are using (check "Help/About Heredis") ; it should read 14.2 2014, and under Version : 14.2.1.0 release number 6473M
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

jacqueam
Posts: 4
Joined: Sat Jan 03, 2015 9:52 pm

Re: Saving

Post by jacqueam » Tue Jan 06, 2015 4:59 pm

The Version says 6487M. Should I go ahead and uninstall and install?

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Saving

Post by mike-en » Tue Jan 06, 2015 5:21 pm

Am I the one late on updating ?
Give me some time to check, download, install, etc ...
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Saving

Post by mike-en » Tue Jan 06, 2015 8:14 pm

You are right, the latest version is 6487M !

Could you reinstalle it to check if it would not be better ; to eliminate à possible small accident to one of the working files
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

jacqueam
Posts: 4
Joined: Sat Jan 03, 2015 9:52 pm

Re: Saving

Post by jacqueam » Tue Jan 06, 2015 10:25 pm

I have uninstalled and reinstalled and the save button is still greyed out. The program does the same thing on both my laptop and desktop.

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Saving

Post by mike-en » Wed Jan 07, 2015 6:39 am

Jacqueam wrote:I have uninstalled and reinstalled and the save button is still greyed out. The program does the same thing on both my laptop and desktop.
Please, see your Private Messages
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

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