Unable to Print Report to MS Word or PDF

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ususer
Posts: 2
Joined: Wed Jan 07, 2015 2:18 pm

Unable to Print Report to MS Word or PDF

Post by ususer » Wed Jan 07, 2015 2:58 pm

Hello,

When trying to create a Report (Person Sheet, Descendant Report, etc.), these are the options that appear (Person Sheet for this example):
Reports > Person Sheet > Export > Save as type > Plain Text File (.txt).
No word processor or PDF program appears as an option. The resulting report has no formatting and is not useful for my needs.

Page 9 of the PDF user manual (http://www.bsdconcept.com/download/manu ... isHelp.pdf) states that Heredis "launches your normal word processor provided it can handle RTF files." Am using Windows 8.1, and MS Word is set as the default program on my computer for all text file types--.rtf, .doc, etc.

This problem does not occur on my 2014 Mac trial version. Main Menu > Sheet > Person > Person Sheet > Choose Word Processor > Preview (Default) > Export. The resulting PDF report is beautiful.

I want my licensed PC version to work just like the Mac trial version and export reports to PDF or word processor files. Please advise. Thank you. :-)

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Unable to Print Report to MS Word or PDF

Post by mike-en » Wed Jan 07, 2015 3:13 pm

ususer wrote:Page 9 of the PDF user manual (http://www.bsdconcept.com/download/manu ... isHelp.pdf) states that Heredis "launches your normal word processor provided it can handle RTF files."
It does, but le line just before reads "Click OK." (not "Export")
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

ususer
Posts: 2
Joined: Wed Jan 07, 2015 2:18 pm

Re: Unable to Print Report to MS Word or PDF

Post by ususer » Wed Jan 07, 2015 3:27 pm

That is embarrassingly simple. Thank you, Mike. ;)

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mike-en
Posts: 949
Joined: Wed May 31, 2017 8:01 am

Re: Unable to Print Report to MS Word or PDF

Post by mike-en » Wed Jan 07, 2015 4:20 pm

:)
Cordialement.
Mike

using BSD softwares on PC
Do not give a man fish, teach him how to fish

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