Operating system change after purchase

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mom4ae
Posts: 1
Joined: Tue Dec 04, 2012 11:03 pm

Operating system change after purchase

Post by mom4ae » Tue Dec 04, 2012 11:09 pm

I purchased my Heredis software on 2102/11/29 (less than 1 week ago). I purchased the PC version. Unfortunately, I have had a system crash and ended up replacing my old, old laptop with a Mac. I am trying to find out if (since it has been less than a week since purchase of the software) if I can switch my purchase (i.e. will my registration key for the PC version work, if I download the MAC version)? I would really hate to have to pay for the software twice in less than a week simply because of a computer crash that resulted in purchasing a new system with a different operating system. I have been unable to find any other way to contact Heredis regarding this situation. I hope somebody can give me the information I need. Thank you.

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christinebsd
Site Admin
Posts: 342
Joined: Fri May 25, 2012 7:57 am

Re: Operating system change after purchase

Post by christinebsd » Wed Dec 05, 2012 7:50 am

I send you a Private Message to find a solution to your problem.
Christine
HEREDIS team

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