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Hard drive failure.

Posted: Thu Feb 28, 2013 6:43 am
by krazykrzyz
I AM HOPING SOMEONE WHO KNOWS SOMETHING WILL READ THIS POST. I HAVE TRIED EVERY LINK ON THIS SITE IN AN EFFORT TO REDOWNLOAD YOUR PRODUCT. I PURCHASED IT IN NOVEMBER 2012. MY HARD DRIVE FAILED THIS PAST WEEK, AND AFTER REPAIRING IT, I FIND THAT I CAN NO LONGER DOWNLOAD A COPY OF HEREDIS. I HAVE TRIED EVERY LINK HERE, AND NONE SEEM TO GIVE ME THE OPPORTUNITY TO COMMUNICATE WITH A REAL HUMAN. I AM NOW FRUSTRATED ENOUGH THAT ONCE I DO FIND A HUMAN TO SPEAK WITH, I WANT MY MONEY REFUNDED. I AM TIRED OF FIGHTING A SITE THAT HAS NO WAY OF COMMUNICATING WITH THE PEOPLE WHO RUN IT. WENDY BAUMANN KRZYZANOWSKI 314-401-6764.

Re: Hard drive failure.

Posted: Thu Feb 28, 2013 11:36 am
by christinebsd
YOU CAN RE-DOWNLOAD THE DEMO VERSION OF HEREDIS PC FROM OUR WEBSITE (ENTERING YOUR LICENSE WILL CONVERT IN FULL VERSION) OR, MORE SIMPLY, USE THE FOLLOWING DOWNLOAD LINK:
http://www.heredis.net/HeredisPC/InstallHeredisBleu.exe

Re: Hard drive failure.

Posted: Sat Mar 18, 2017 4:35 am
by charlietiggergirl
I have the same problem but I cannot find the download for the 2015 Heredis

Re: Hard drive failure.

Posted: Sat Mar 18, 2017 5:35 am
by mike-en
charlietiggergirl wrote:
Sat Mar 18, 2017 4:35 am
I have the same problem but I cannot find the download for the 2015 Heredis
Section "Patches" of https://www.heredis.com/en/support/learning-center/