Import of GEDCOM to iPad problem

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malcq57
Posts: 1
Joined: Mon Oct 16, 2017 1:05 pm

Import of GEDCOM to iPad problem

Post by malcq57 » Mon Oct 16, 2017 1:16 pm

I'm trying to import an updated GEDCOM from FTM 2011 into Heredis, but keep getting a file with no people. The dialog box on the PC appears to be 'counting' people as it's creating the GEDCOM, so presumably the fault is with Heredis rather than FTM 2011. Any ideas?

Thanks

mikejwalker1946
Posts: 3
Joined: Thu Oct 19, 2017 5:09 pm

Re: Import of GEDCOM to iPad problem

Post by mikejwalker1946 » Thu Oct 19, 2017 5:13 pm

I am also finding this problem importing a GEDCOM file from Dropbox, e-mailing it or using iTunes. The family tree file is not populated. This has happened only in the last 2 months.

anneeast
Posts: 3
Joined: Sat Oct 21, 2017 8:39 pm

Re: Import of GEDCOM to iPad problem

Post by anneeast » Sat Oct 21, 2017 8:47 pm

I'm getting the same problem. I have loved having Heredis on my iPad and recommended it to lots of people. Now its completely useless for my purposes. I need to update my files for a family reunion next week but every time (as said above) the App crashes without adding any people. I tried emailing and iTunes, both no good.

PLEASE Heredis .... fix this problem or explain what we need to do. I would be willing to upgrade but not without knowing the problem is fixed. Will have to delete the app and try something else otherwise.

Anne

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veronique_heredis
Site Admin
Posts: 369
Joined: Mon Jan 29, 2018 9:17 am

Re: Import of GEDCOM to iPad problem

Post by veronique_heredis » Mon Oct 23, 2017 8:39 am

indeed, there is a bug when importing Gedcom in Heredis for iOS.
This dysfunction will be fixed in a new patch coming soon.

anneeast
Posts: 3
Joined: Sat Oct 21, 2017 8:39 pm

Re: Import of GEDCOM to iPad problem

Post by anneeast » Mon Oct 23, 2017 5:57 pm

Thank you, I look forward to the update.
Anne

smithysidsurfer
Posts: 4
Joined: Tue Oct 31, 2017 8:43 pm

Re: Import of GEDCOM to iPad problem

Post by smithysidsurfer » Tue Oct 31, 2017 8:52 pm

Am also getting the same problem with importing GEDs. Want to tell a friend about Heredis being so good but cannot whilst this pro blem persists. Can you say when the update will come as it is pointless having the app otherwise.

Disappointed that it isn't working as it has done in the past.

smithysidsurfer
Posts: 4
Joined: Tue Oct 31, 2017 8:43 pm

Re: Import of GEDCOM to iPad problem

Post by smithysidsurfer » Sat Nov 04, 2017 12:30 pm

Can I download Heredis 2015 free? If so, from where?

rickettie
Posts: 1
Joined: Sun Nov 05, 2017 5:23 pm

Re: Import of GEDCOM to iPad problem

Post by rickettie » Sun Nov 05, 2017 5:35 pm

When trying to import a new Gedcom file the programme starts normally but crashes moments later. When I open Heredis it indicates the the files have been loaded but when I open the file the data is missing. Most annoying as I had deleted the old file in case it was overloading the programme. Now I have no data at all. :evil:

smithysidsurfer
Posts: 4
Joined: Tue Oct 31, 2017 8:43 pm

Re: Import of GEDCOM to iPad problem

Post by smithysidsurfer » Sun Nov 05, 2017 9:18 pm

perhapsq Heredis shd tell people there is a problem right now and not leave it to a forum such as this one

mikejwalker1946
Posts: 3
Joined: Thu Oct 19, 2017 5:09 pm

Re: Import of GEDCOM to iPad problem

Post by mikejwalker1946 » Thu Nov 09, 2017 9:52 pm

The GEDCOM import problem has been fixed in the latest update today, 9 November 2017 :)

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