heredis PRO: different features in Mac vs Windows

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hjean-daniel
Posts: 5
Joined: Mon Apr 02, 2018 4:12 pm

heredis PRO: different features in Mac vs Windows

Post by hjean-daniel » Wed May 30, 2018 2:20 pm

on the internet section „difference between standard heredis and pro windows“ i saw a lot of features with the ticks in the different columns.
i’m interested to the „roue descendante“ functionality.
i installed PRO on my mac and searched for that feature ..asked the forum.
answer: Mac pro doesn’t offer that feature.


imo it should be clearer on your site :
suggestion : add a column pro mac

last but not least: why are sime features availablle on windows but not on mac?

thx for your help/answer.
br
jd
ps: i‘m using the french heredis 2018 pro



I‘m using the pro mac version

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daniel-d
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Joined: Mon Feb 19, 2018 9:23 am

Re: heredis PRO: different features in Mac vs Windows

Post by daniel-d » Thu May 31, 2018 7:56 am

Dear Daniel,
Thank you for your post and the interest in our products.

We inform you that indeed the offered versions of Heredis for Win and Mac have been developed differently. The reason has been to better meet the different needs of English and French speaking users.

We also can confirm that your request has been forwarded to the relevant department and this will be treated as suggestion.

We apologize for the inconvenience.

Regards

billdog
Posts: 344
Joined: Wed Jun 13, 2012 3:56 pm
Location: Staffordshire, England

Re: heredis PRO: different features in Mac vs Windows

Post by billdog » Thu May 31, 2018 5:26 pm

The response doesn’t make sense to me.
If I understand correctly the Pro versions are only available for the French language versions. So why then would either the Windows or Mac (I don’t lnow which) be made to suit the English speaking market?
Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Memory: 4.0 GB
Mac OS High Sierra 10.13.6

Model name iPad Air 2
iOS 12.01

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daniel-d
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Posts: 155
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Re: heredis PRO: different features in Mac vs Windows

Post by daniel-d » Fri Jun 01, 2018 8:12 am

Hello @billdog,
What exactly does not make sense to you?
Your question is answered in our previous post.

Regards

billdog
Posts: 344
Joined: Wed Jun 13, 2012 3:56 pm
Location: Staffordshire, England

Re: heredis PRO: different features in Mac vs Windows

Post by billdog » Fri Jun 01, 2018 11:56 am

Hello Daniel,
Well the thread refers to Heredis Pro which I understand is only available in French. Correct?
So why would the Mac and Windows of that be developed differently to suit English and French users?

I suspect one of us has our wires crossed but no problem.
Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Memory: 4.0 GB
Mac OS High Sierra 10.13.6

Model name iPad Air 2
iOS 12.01

hjean-daniel
Posts: 5
Joined: Mon Apr 02, 2018 4:12 pm

Re: heredis PRO: different features in Mac vs Windows

Post by hjean-daniel » Fri Jun 01, 2018 1:07 pm

i try to get to the point:

heredis pro is only in french.

question:
why is the windows version of pro different from the mac version of pro? and what is different (e.g. roue descendante only on windows)

suggestion:
describe clearly the differences on the internet

thx for your feedback.

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daniel-d
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Posts: 155
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Re: heredis PRO: different features in Mac vs Windows

Post by daniel-d » Mon Jun 04, 2018 1:58 pm

daniel-d wrote:
Thu May 31, 2018 7:56 am
We inform you that indeed the offered versions of Heredis for Win and Mac have been developed differently. The reason has been to better meet the different needs of English and French speaking users.
After more than 20 years in the genealogy field, we have perceived that the habits for the genealogical research and the use of different operating systems is not the same for english and french speaking users. This is the main reason why Heredis is implemented and developed differently.

Regards

https://www.heredis.com/en/all-features-in-detail/
https://www.heredis.com/differences-standard-pro/

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mike
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Re: heredis PRO: different features in Mac vs Windows

Post by mike » Mon Jun 04, 2018 3:14 pm

puzzling :shock:
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Regards.
Mike


- Desktop, i7 3,6 Ghz, 16 Go RAM, W10 Pro(64)
- Laptop, W10 Family(64)

teach a man to fish and you feed him for a lifetime

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mike
Posts: 119
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Re: heredis PRO: different features in Mac vs Windows

Post by mike » Mon Jun 04, 2018 4:01 pm

Is this for the "PRO" English version to come ?
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Regards.
Mike


- Desktop, i7 3,6 Ghz, 16 Go RAM, W10 Pro(64)
- Laptop, W10 Family(64)

teach a man to fish and you feed him for a lifetime

hjean-daniel
Posts: 5
Joined: Mon Apr 02, 2018 4:12 pm

Re: heredis PRO: different features in Mac vs Windows

Post by hjean-daniel » Tue Jun 05, 2018 5:18 am

i still don‘t understand why the pro on mac is different than the pro on windows
!

a french speaking user may use a mac or a windows machine.

br
jd

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