Unanswered posts

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Unanswered posts

Post by billdog » Thu Oct 04, 2018 9:31 am

There are, in my humble opinion, far too many unanwered posts on the forum. Not much evidence of support staff promptly helping users. Come on BSD don’t weaken your excellent product by lack of visible support.
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Re: Unanswered posts

Post by wwcatman » Fri Nov 23, 2018 8:16 pm

I have the feeling that no Administrators (either Heredis staff or volunteers) are monitoring the English forums.

There are several spam messages in the forum (like "Buy Or Rent an Email List") and nobody is taking care of deleting them.

It's a bit strange, to tell the truth. :?


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Re: Unanswered posts

Post by mike » Sat Nov 24, 2018 3:43 pm


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teach a man to fish and you feed him for a lifetime

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Re: Unanswered posts

Post by wwcatman » Fri Nov 30, 2018 5:20 pm

Yes, I can understand that Heredis staff do not have time to properly answer the posts in the forums but I think that they should have the time remove the spam messages that have been there for a nearly a month.

If a potential customer reaches this forum looking for information about Heredis, they are not going to have a good impression.


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Re: Unanswered posts

Post by guid » Mon Dec 03, 2018 8:33 am

Hello Daniel,

With this I have done the necessary.
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Re: Unanswered posts

Post by torleifhe » Fri Jan 04, 2019 5:25 pm

mike wrote:
Sat Nov 24, 2018 3:43 pm
I have tried 2 times this new support email page.
No answers.

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