I know that, SUPPOSEDLY, I can click the star icon that denotes the preferred picture status and have it applied. This does not work for me! The star icon is grayed out and nothing happens when I click on it. I try re-arranging the pictures in the media window, but no joy. Is this a known problem, or just for me?
Kathy
Your login now allow you to access all Heredis services.
You have received an email with the detail of your account data.
The website has just been updated.
You must login again to access the site and create your Heredis account.
Preferred Picture
- scharlotte
- Site Admin
- Posts: 22
- Joined: Tue Jul 03, 2018 6:53 am
Re: Preferred Picture
Hi,
Have you tried taking off all the medias for the concerned person and then putting them back ?
Then you'll be able to click on the star.
Have a nice day.
Best regards,
Heredis Tech Support
Have you tried taking off all the medias for the concerned person and then putting them back ?
Then you'll be able to click on the star.
Have a nice day.
Best regards,
Heredis Tech Support
Heredis Team
Technical Support
Technical Support
Re: Preferred Picture
This seems like a clunky solution. I don’t think the solution should be delete all the pictures and the put them back. Surely, the programmers can detect a bug like this.
Thanks.
Thanks.
Re: Preferred Picture
@Kathy, does this occur with all files or only the medias for the concerned person? I have no problems with me.
Personally, I do not think of a bug.
See the Heredis answer and test it out.
Personally, I do not think of a bug.
See the Heredis answer and test it out.
Gui
________________________________
iMac MacOs Catalina
MacBookPro MacOS Sierre
Iphone XS Max IOS 13.5.1
Ipad 13.5.1
________________________________
iMac MacOs Catalina
MacBookPro MacOS Sierre
Iphone XS Max IOS 13.5.1
Ipad 13.5.1
Who is online
Users browsing this forum: No registered users and 0 guests