I just purchased a Heredis 2020 license, but the software doesn't accept my login - did anyone have this problem before? Does anyone have an idea what I could try (restarting of the computer didn't help)?
The same login works here and on Heredis online. Is there a way to enter the license number after all if the login doesn't work in the software?
I wanted to continue/start working on a GEDCOM file with more than 50 people directly and now I'm sad I have to wait for this to be fixed
Thanks for any tips!
Best, Ramona
