Heredis 2017

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nankuri
Posts: 2
Joined: Thu Feb 02, 2017 1:24 am

Heredis 2017

Post by nankuri » Thu Feb 02, 2017 1:39 am

can not get onto the 2017 forum so trying here, just downloaded 2017 for Windows, but am unable to connect to internet through the program for searching.

Guest

Re: Heredis 2017

Post by Guest » Thu Feb 02, 2017 1:12 pm

Hi,

Can you try to run Heredis2017 with administrator rights ?
Close it if it is open, and right click on Heredis 2017 from the desktop > Run as administrator
Do you now have access to internet through Heredis ?( for example , open your File > Click Find > Search in the online archives > you should see the online archives browser ...)

greatwall
Posts: 2
Joined: Mon Jul 18, 2016 7:11 am

Re: Heredis 2017

Post by greatwall » Fri Feb 03, 2017 3:13 pm

My Dashboard icon from the tool bar will not load.
Any ideas ?

Guest

Re: Heredis 2017

Post by Guest » Mon Feb 06, 2017 2:31 pm

Hi,

Please reset the preferences :

Quit Heredis 2017 if it is open and relaunch it while pressing ALT, you should see a pop up message on the top right corner saying " Warning Applying Default preferences " as the home page appears. Only then, you should release Alt.

Open your file, do you now have access to the Dashboard ?

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