Plantage à la capture d'écran

Modérateurs : Animateurs, Heredis

pdurbin
Messages : 41
Inscription : jeudi 28 sept. 2017 17:42

Plantage à la capture d'écran

Message par pdurbin »

Bonjour,
Lorsque je fais une première capture après l'ouverture de la session, j'ai très fréquemment (3 à 4 fois sur 5) un plantage avec affichage de la fenêtre Apple d'incident et proposition de relance.
Relance faite, les captures suivantes se font normalement....

Merci de votre aide

NB je suis sur Macbook pro et l'OS est à jour.
Cordialement à tous

-------------
MacBookPro12,1 - Intel Core i5 - 2,7 GHz - Mém : 8 Go
MacOS Big Sur 11.6
Protection Bitdefender Total Security
Iphone 6 - 64 Go
Ipad 2020


Heredis 2019/version Pro : 19.1.011528-5319
jmquidet
Animateur
Messages : 6789
Inscription : lundi 6 juin 2011 14:18
Localisation : Périgueux (Dordogne)
Contact :

Re: Plantage à la capture d'écran

Message par jmquidet »

pdurbin a écrit : vendredi 30 mars 2018 11:14 …/…
NB je suis sur Macbook pro et l'OS est à jour.
Oui… mais quel Os ? Il faut préciser, 10.13.4 je suppose ?
Et de combien de RAM disposez vous ?
Jean-Marie Quidet, animateur bénévole.
Heredis 2024
iMac 24 pouces, M1 - 16 Go
macOs Sonoma  bêta 14.5 (23F5059e)
iPad Air 5 - iPhone 12 / iOs bêta 17.5 (21F5048f)
pdurbin
Messages : 41
Inscription : jeudi 28 sept. 2017 17:42

Re: Plantage à la capture d'écran

Message par pdurbin »

iOS : Highsierra 10.13.3 (17D102)

Informations matériel :

Nom du modèle : MacBook Pro
Identifiant du modèle : MacBookPro12,1
Nom du processeur : Intel Core i5
Vitesse du processeur : 2,7 GHz
Nombre de processeurs : 1
Nombre total de cœurs : 2
Cache de niveau 2 (par cœur) : 256 Ko
Cache de niveau 3 : 3 Mo
Mémoire : 8 Go
Version de la ROM de démarrage : MBP121.0171.B00
Version SMC (système) : 2.28f7
Cordialement à tous

-------------
MacBookPro12,1 - Intel Core i5 - 2,7 GHz - Mém : 8 Go
MacOS Big Sur 11.6
Protection Bitdefender Total Security
Iphone 6 - 64 Go
Ipad 2020


Heredis 2019/version Pro : 19.1.011528-5319
jmquidet
Animateur
Messages : 6789
Inscription : lundi 6 juin 2011 14:18
Localisation : Périgueux (Dordogne)
Contact :

Re: Plantage à la capture d'écran

Message par jmquidet »

OK, tout est bon de ce côté…
Il faudrait mettre ici en PJ. le crashlog zippé pour que BSD puisse l’examiner…
NB High Sierra vient de passer à 10.13.4, faites la mise à jour…
(attention, les apps en 32bits ne seront plus compatibles à partir de 10.14 - info donnée en passant… :D )
Jean-Marie Quidet, animateur bénévole.
Heredis 2024
iMac 24 pouces, M1 - 16 Go
macOs Sonoma  bêta 14.5 (23F5059e)
iPad Air 5 - iPhone 12 / iOs bêta 17.5 (21F5048f)
pdurbin
Messages : 41
Inscription : jeudi 28 sept. 2017 17:42

Re: Plantage à la capture d'écran

Message par pdurbin »

Ok
Je fais tout cela asap
Cordialement à tous

-------------
MacBookPro12,1 - Intel Core i5 - 2,7 GHz - Mém : 8 Go
MacOS Big Sur 11.6
Protection Bitdefender Total Security
Iphone 6 - 64 Go
Ipad 2020


Heredis 2019/version Pro : 19.1.011528-5319
jmquidet
Animateur
Messages : 6789
Inscription : lundi 6 juin 2011 14:18
Localisation : Périgueux (Dordogne)
Contact :

Re: Plantage à la capture d'écran

Message par jmquidet »

J’ai oublié (on finit par perdre certains réflexes…) de vous demander de redémarrer Heredis avec la touche ALT enfoncée.
Ou l’avez vous déjà fait ? (cela réinitialise les préf. et répare d’éventuels problèmes de l’application).
Jean-Marie Quidet, animateur bénévole.
Heredis 2024
iMac 24 pouces, M1 - 16 Go
macOs Sonoma  bêta 14.5 (23F5059e)
iPad Air 5 - iPhone 12 / iOs bêta 17.5 (21F5048f)
pdurbin
Messages : 41
Inscription : jeudi 28 sept. 2017 17:42

Re: Plantage à la capture d'écran

Message par pdurbin »

Non, pas redémarré encore comme cela.
Je vais tenter.

Ci-après le rapport suite au plantage lors de la capture (j'ai enlevé la partie centrale cause trop de caractères - pas vu moyen de lier un fichier) :


Process: Heredis 2018 [788]
Path: /Applications/Heredis 2018.app/Contents/MacOS/Heredis 2018
Identifier: com.bsdconcept.Heredis
Version: 18.3.0 (18.3.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Heredis 2018 [788]
User ID: 501

Date/Time: 2018-03-30 14:49:20.277 +0200
OS Version: Mac OS X 10.13.3 (17D102)
Report Version: 12
Anonymous UUID: 86A74349-C0F1-0A59-2E44-E7B7C94D0B3A

Sleep/Wake UUID: 1C823A5A-A9D4-464D-AFD9-FBD3D59A02AF

Time Awake Since Boot: 9800 seconds
Time Since Wake: 1400 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000a8
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0xa8:
-->
__TEXT 0000000102524000-0000000104f07000 [ 41.9M] r-x/rwx SM=COW /Applications/Heredis 2018.app/Contents/MacOS/Heredis 2018

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libc++.1.dylib 0x00007fff5bbcceb7 std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >::basic_string(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 27
1 com.bsdconcept.Heredis 0x0000000103dc8003 HLibDatabaseFiler::GetMediasDirPathInPackage() + 35
2 com.bsdconcept.Heredis 0x0000000103dc5377 0x102524000 + 25826167
3 com.bsdconcept.Heredis 0x0000000103dc29fc 0x102524000 + 25815548
4 com.bsdconcept.Heredis 0x0000000103dcb8d5 0x102524000 + 25852117
5 com.bsdconcept.Heredis 0x00000001025b19c8 0x102524000 + 580040
6 com.bsdconcept.Heredis 0x00000001025af6fd 0x102524000 + 571133
7 com.bsdconcept.Heredis 0x00000001025ada15 0x102524000 + 563733
8 com.bsdconcept.Heredis 0x0000000103138c5c 0x102524000 + 12667996
9 com.bsdconcept.Heredis 0x0000000102b9b7f7 0x102524000 + 6780919
10 com.bsdconcept.Heredis 0x0000000102b9ba73 0x102524000 + 6781555
11 com.apple.AppKit 0x00007fff33b1d474 -[NSToolbarButton sendAction:to:] + 75
12 com.apple.AppKit 0x00007fff33a68487 -[NSToolbarItemViewer mouseDown:] + 5197
13 com.apple.AppKit 0x00007fff34169959 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5891
14 com.apple.AppKit 0x00007fff341665b0 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2359
15 com.apple.AppKit 0x00007fff3416585c -[NSWindow(NSEventRouting) sendEvent:] + 497
16 com.apple.AppKit 0x00007fff33fc6617 -[NSApplication(NSEvent) sendEvent:] + 307
17 com.apple.AppKit 0x00007fff33827d9d -[NSApplication run] + 812
18 com.apple.AppKit 0x00007fff337f6f1a NSApplicationMain + 804
19 com.bsdconcept.Heredis 0x0000000102526edd 0x102524000 + 11997
20 libdyld.dylib 0x00007fff5db63115 start + 1

Thread 1:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff5dca97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5dca8cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff36251575 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff362508c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff3624ff43 CFRunLoopRunSpecific + 483
5 com.apple.CFNetwork 0x00007fff353c8f84 -[__CoreSchedulingSetRunnable runForever] + 722
6 com.apple.Foundation 0x00007fff3832fee8 __NSThread__start__ + 1197
7 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 2:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff5dcb2fca __select + 10
1 com.apple.CoreFoundation 0x00007fff3628b59b __CFSocketManager + 635
2 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
3 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
4 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 libc++.1.dylib 0x00007fff5bb98d43 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 com.apple.JavaScriptCore 0x00007fff39d8ed25 std::__1::cv_status std::__1::condition_variable::wait_until<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 117
4 com.apple.JavaScriptCore 0x00007fff39d8ec10 std::__1::cv_status std::__1::condition_variable_any::wait_until<std::__1::unique_lock<bmalloc::Mutex>, std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<bmalloc::Mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 96
5 com.apple.JavaScriptCore 0x00007fff39d8eaa9 bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadRunLoop() + 233
6 com.apple.JavaScriptCore 0x00007fff39d8ed78 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*> >(void*) + 40
7 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff5dca97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5dca8cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff36251575 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff362508c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff3624ff43 CFRunLoopRunSpecific + 483
5 com.apple.Foundation 0x00007fff38321c16 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
6 com.apple.Foundation 0x00007fff38321aee -[NSRunLoop(NSRunLoop) run] + 76
7 com.bsdconcept.Heredis 0x0000000102d5e2eb 0x102524000 + 8626923
8 com.apple.Foundation 0x00007fff3832fee8 __NSThread__start__ + 1197
9 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
10 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
11 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 5:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff5dca97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5dca8cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff36251575 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff362508c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff3624ff43 CFRunLoopRunSpecific + 483
5 com.apple.AppKit 0x00007fff339703c8 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 6:: com.apple.CFStream.LegacyThread
0 libsystem_kernel.dylib 0x00007fff5dca97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5dca8cdc mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff36251575 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff362508c7 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff3624ff43 CFRunLoopRunSpecific + 483
5 com.apple.CoreFoundation 0x00007fff3633bce5 _legacyStreamRunLoop_workThread + 261
6 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 7:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 com.apple.JavaScriptCore 0x00007fff39277b8f WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 63
3 com.apple.JavaScriptCore 0x00007fff39d754f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2712
4 com.apple.WebKitLegacy 0x00007fff4488834a bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154
5 com.apple.WebKitLegacy 0x00007fff4488b49f std::__1::unique_ptr<WTF::Function<void ()>, std::__1::default_delete<WTF::Function<void ()> > > WTF::MessageQueue<WTF::Function<void ()> >::waitForMessageFilteredWithTimeout<WTF::MessageQueue<WTF::Function<void ()> >::waitForMessage()::'lambda'(WTF::Function<void ()> const&)>(WTF::MessageQueueWaitResult&, WTF::MessageQueue<WTF::Function<void ()> >::waitForMessage()::'lambda'(WTF::Function<void ()> const&)&&, WTF::WallTime) + 127
6 com.apple.WebKitLegacy 0x00007fff4488abf9 WebCore::StorageThread::threadEntryPoint() + 185
7 com.apple.JavaScriptCore 0x00007fff3927005f WTF::threadEntryPoint(void*) + 111
8 com.apple.JavaScriptCore 0x00007fff3926ffaa WTF::wtfThreadEntryPoint(void*) + 74
9 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
10 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
11 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 8:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x00007fff5dca97c2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5dca8cdc mach_msg + 60
2 com.apple.QuartzCore 0x00007fff4136ece5 CA::Render::Server::server_thread(void*) + 481
3 com.apple.QuartzCore 0x00007fff4136eaf6 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
5 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
6 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 9:: IndexedDatabase Server
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 com.apple.JavaScriptCore 0x00007fff39277b8f WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 63
3 com.apple.JavaScriptCore 0x00007fff39d754f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2712
4 com.apple.WebCore 0x00007fff43538a2a bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154
5 com.apple.WebCore 0x00007fff439f36ff WTF::CrossThreadQueue<WTF::CrossThreadTask>::waitForMessage() + 95
6 com.apple.WebCore 0x00007fff439f362e WebCore::IDBServer::IDBServer::databaseRunLoop() + 110
7 com.apple.JavaScriptCore 0x00007fff3927005f WTF::threadEntryPoint(void*) + 111
8 com.apple.JavaScriptCore 0x00007fff3926ffaa WTF::wtfThreadEntryPoint(void*) + 74
9 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
10 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
11 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 10:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 com.apple.CoreVideo 0x00007fff37dfd9b8 CVDisplayLink::runIOThread() + 660
3 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
4 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
5 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff5dcb3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff5ddee26f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff5ddedc4d start_wqthread + 13

Thread 12:
0 libsystem_kernel.dylib 0x00007fff5dcb3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff5ddee06a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff5ddedc4d start_wqthread + 13

Thread 13:
0 libsystem_kernel.dylib 0x00007fff5dcb3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff5ddee26f _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff5ddedc4d start_wqthread + 13

Thread 14:: WTF::AutomaticThread
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 com.apple.JavaScriptCore 0x00007fff39277bca WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 122
3 com.apple.JavaScriptCore 0x00007fff39d754f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2712
4 com.apple.JavaScriptCore 0x00007fff3988d24a bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154
5 com.apple.JavaScriptCore 0x00007fff39d61ad5 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call() + 165
6 com.apple.JavaScriptCore 0x00007fff3927005f WTF::threadEntryPoint(void*) + 111
7 com.apple.JavaScriptCore 0x00007fff3926ffaa WTF::wtfThreadEntryPoint(void*) + 74
8 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 15:: WTF::AutomaticThread
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 com.apple.JavaScriptCore 0x00007fff39277bca WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 122
3 com.apple.JavaScriptCore 0x00007fff39d754f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2712
4 com.apple.JavaScriptCore 0x00007fff3988d24a bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154
5 com.apple.JavaScriptCore 0x00007fff39d61ad5 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call() + 165
6 com.apple.JavaScriptCore 0x00007fff3927005f WTF::threadEntryPoint(void*) + 111
7 com.apple.JavaScriptCore 0x00007fff3926ffaa WTF::wtfThreadEntryPoint(void*) + 74
8 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 16:: WTF::AutomaticThread
0 libsystem_kernel.dylib 0x00007fff5dcb2cee __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff5ddef662 _pthread_cond_wait + 732
2 com.apple.JavaScriptCore 0x00007fff39277bca WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 122
3 com.apple.JavaScriptCore 0x00007fff39d754f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2712
4 com.apple.JavaScriptCore 0x00007fff3988d24a bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154
5 com.apple.JavaScriptCore 0x00007fff39d61ad5 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call() + 165
6 com.apple.JavaScriptCore 0x00007fff3927005f WTF::threadEntryPoint(void*) + 111
7 com.apple.JavaScriptCore 0x00007fff3926ffaa WTF::wtfThreadEntryPoint(void*) + 74
8 libsystem_pthread.dylib 0x00007fff5ddee6c1 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff5ddee56d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff5ddedc5d thread_start + 13

Thread 17:
0 libsystem_kernel.dylib 0x00007fff5dcb3562 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff5ddee06a _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff5ddedc4d start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007ffeed6d9180 rcx: 0x0000000000000000 rdx: 0x00007ffeed6d9180
rdi: 0x00007ffeed6d9180 rsi: 0x00000000000000a8 rbp: 0x00007ffeed6d90b0 rsp: 0x00007ffeed6d9090
r8: 0x0000000000000000 r9: 0x0000000000000018 r10: 0x00007ffeed6d8bb0 r11: 0x00001f7500254e51
r12: 0x00007fff5cf65e80 r13: 0x00007fb50279cbe0 r14: 0x0000000104e7f3c6 r15: 0x00000000000000b0
rip: 0x00007fff5bbcceb7 rfl: 0x0000000000010246 cr2: 0x00000000000000a8

Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14

---------------------------Enlevé ici la partie binary----------------------------

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 17
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5009
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=489.2M resident=0K(0%) swapped_out_or_unallocated=489.2M(100%)
Writable regions: Total=2.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.0G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 1280K 11
Activity Tracing 256K 2
CG backing stores 66.1M 14
CG image 32.5M 78
CG raster data 2420K 3
CoreAnimation 59.2M 190
CoreGraphics 8K 2
CoreImage 368K 40
CoreUI image data 5828K 34
CoreUI image file 208K 5
Foundation 132K 4
IOKit 7940K 2
Image IO 27.9M 190
JS JIT generated code 256.0M 5
JS JIT generated code (reserved) 768.0M 2 reserved VM address space (unallocated)
Kernel Alloc Once 8K 2
MALLOC 383.1M 520
MALLOC guard page 96K 21
Memory Tag 242 12K 2
Memory Tag 251 148K 4
OpenGL GLSL 256K 4
SQLite page cache 192K 4
STACK GUARD 56.1M 19
Stack 16.7M 24
VM_ALLOCATE 716K 104
WebKit Malloc 483.2M 69
__DATA 40.0M 342
__FONT_DATA 4K 2
__GLSLBUILTINS 2588K 2
__LINKEDIT 192.2M 7
__TEXT 297.1M 348
__UNICODE 560K 2
libnetwork 1920K 45
mapped file 198.7M 603
shared memory 828K 21
=========== ======= =======
TOTAL 2.8G 2692
TOTAL, minus reserved VM space 2.1G 2692

Model: MacBookPro12,1, BootROM MBP121.0171.B00, 2 processors, Intel Core i5, 2,7 GHz, 8 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)
Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Network Service: Thunderbolt Ethernet, Ethernet, en5
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: Compact Optical Mouse 500
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Cordialement à tous

-------------
MacBookPro12,1 - Intel Core i5 - 2,7 GHz - Mém : 8 Go
MacOS Big Sur 11.6
Protection Bitdefender Total Security
Iphone 6 - 64 Go
Ipad 2020


Heredis 2019/version Pro : 19.1.011528-5319
Avatar de l’utilisateur
s_remy
Messages : 6104
Inscription : mercredi 20 juil. 2011 13:36
Localisation : 54710 LUDRES
Contact :

Re: Plantage à la capture d'écran

Message par s_remy »

Bonjour,
Ce rapport sera exploité par les techniciens concepteurs d'Heredis.
Il vous est aussi possible de zipper ce rapport pour le mettre en fichier joint

Serge REMY (incapable, comme simple utilisateur, de détecter le souci au travers de ce rapport)
Serge REMY
iMac 27" - OS X 13.6.4 Ventura
3,4 GHz i5 - Ram 8 Go 2400 MHz DDR4

iPhone 11 IOS 17.4.1
pdurbin
Messages : 41
Inscription : jeudi 28 sept. 2017 17:42

Re: Plantage à la capture d'écran

Message par pdurbin »

Merci, cela signifie qu'il faut que je leur adresse les informations ou quelqu'un l'a-t-il déjà fait ?

Cdlt
Cordialement à tous

-------------
MacBookPro12,1 - Intel Core i5 - 2,7 GHz - Mém : 8 Go
MacOS Big Sur 11.6
Protection Bitdefender Total Security
Iphone 6 - 64 Go
Ipad 2020


Heredis 2019/version Pro : 19.1.011528-5319
Avatar de l’utilisateur
s_remy
Messages : 6104
Inscription : mercredi 20 juil. 2011 13:36
Localisation : 54710 LUDRES
Contact :

Re: Plantage à la capture d'écran

Message par s_remy »

On est sur le forum des concepteurs et pour les problèmes techniques, ils les lisent et les prennent en charge
Serge REMY
iMac 27" - OS X 13.6.4 Ventura
3,4 GHz i5 - Ram 8 Go 2400 MHz DDR4

iPhone 11 IOS 17.4.1
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