Contacting our customer service

How can I contact HEREDIS customer service?

  By mail

HEREDIS SCOPARL
Atrium du Millénaire
78 allée John Napier
CS 49458
34961 MONTPELLIER CEDEX 2
FRANCE

  By email

Please fill in the forms below and select the appropriate topics in order to help our staff process your request as efficiently as possible. Requests which are not properly routed will take much longer to process. Fill in the form below to contact our services.

Is your request related to sales or to a technical issue?

Do you have a problem with an order, a question about our online store or an e-mail you've received?

If you have a question about an order, a price or any other sales-related issue, have you considered checking our Frequently Asked Questions?

Got a question about using the software? Having a technical problem?

If you have a question about using our program, you should take a look at our Knowledge Base.
If you are experiencing a technical problem or error message, have you visited our Help Center?

I still want to send a message to the ...

Maximum size: 20MB.
Allowed file types: .jpg, .jpeg, .png, .gif, .pdf, .txt, .csv, .xls, .xlsx, .doc, .docx.

You have, in accordance with the national and European regulations in force, a right of: permanent access, modification, rectification, opposition, portability, or removal of this data and a limitation of their processing. This right may be exercised by writing directly to HEREDIS at its head office located at Atrium du Millénaire – 78 allée John Napier – CS 49458 – 34961 MONTPELLIER CEDEX 2 – France or by sending an email to the following address: mypersonaldata@heredis.com
You agree to HEREDIS collecting and using the personal data you have just submitted in the previous form. Read our data protection policy.

Maximum size: 20MB.
Allowed file types: .jpg, .jpeg, .png, .gif, .pdf, .txt, .csv, .xls, .xlsx, .doc, .docx.

You have, in accordance with the national and European regulations in force, a right of: permanent access, modification, rectification, opposition, portability, or removal of this data and a limitation of their processing. This right may be exercised by writing directly to HEREDIS at its head office located at Atrium du Millénaire – 78 allée John Napier – CS 49458 – 34961 MONTPELLIER CEDEX 2 – France or by sending an email to the following address: mypersonaldata@heredis.com
You agree to HEREDIS collecting and using the personal data you have just submitted in the previous form. Read our data protection policy.

Follow us on  Facebook or  Twitter

Find the Heredis community on the official forum