Policy

Policy

Heredis is committed to you. Respecting your privacy is important to Heredis. Review its privacy policy and charter of commitment.

1. Preamble

BSD Concept offers a remote access service for downloadable genealogy software and applications that it designs and / or publishes and markets under the HEREDIS brand.

All product offers on our Site are reserved for sale to individuals.

It is specified that the general conditions of sale govern all sales by BSD Concept to the exclusion of all other conditions.

The customer declares to have read the following provisions before ordering products.

By choosing to buy the products, the customer expressly and irrevocably accepts the terms set out below.

2 – Capacity

The customer declares his/her ability to enter into this contract, the general terms and conditions are set out below, that is to say, he/she is of legal age and not under guardianship.

3 – Applicable Law

This agreement is subject to French law.

In case of dispute, French courts will have jurisdiction.

4 – Price

The prices of our products are in dollars, inclusive of all taxes according to the laws in force at the date of registration of the order.

All orders are payable in dollars.

BSD Concept reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order entry, that is to say, when choosing the method of payment.

In case of promotions of limited duration, the promotional rate will be applied once the order has been registered during the promotion period.

5 – Order

The customer will place an order in accordance with the indications given on the Site. He undertakes to fill in his registration and order form, making sure to give the necessary complete and exact information. In any case, the customer is responsible for the information entered on his registration form and when taking the order.

The registration of any order with BSD Concept, involves sending an email confirming receipt of the order. Depending on the product ordered, the order will be processed upon receipt of the full price of the product or

service ordered. Once full payment is received, the ordered items are sent and the customer is notified by email.

BSD Concept reserves the right to cancel or refuse any order for products that are not part of the license rights available to the customer (in particular as regards the update) or each customer order for which there is a dispute related to a previous order.

6 – Payment

Payment of the order must be made in US dollars as follows:

• online by Visa credit card, Mastercard, Amercian Express, Discover Network

• by PayPal: to qualify for this payment method, you must have an account with the PayPal company. If paying by PayPal, the general terms of use of PayPal apply.

• by bank transfer to the bank account of BSD Concept following the instructions when choosing the mode of payment. Possible bank charges are the sole responsibility of the customer.

The credit card is not charged until the time of shipment of the order. The full payment of the bank transfer triggers the dispatch of the order.

The transfer cost, foreign exchange and other bank charges are the sole responsibility of the customer according to bank rates in effect at time of order.

BSD Concept is not responsible for any payment problems related to the operation of online payment services.

Any order for which payment is not received by BSD Concept within 7 (seven) days from the date of registration of the order will be canceled and the customer will be notified by email.

7 – Validation

BSD Concept, before finalizing the order, summarizes the information about the essential characteristics of the goods or services included in the order. This email confirms that the order was taken into account but not that the ordered product is available. By validating the payment of the order , the customer accepts the entirety of these General Conditions of Sale without reserve and the obligation to pay the price.

The data recorded by BSD Concept constitutes proof of all transactions between BSD Concept and the customer, notably the date and content of the orders. The data recorded by the payment system constitutes proof of financial transactions.

8 – Delivery

Products are sent to the email address specified when ordering. They are not sent until receipt of full payment.

 

The order is treated on the date of actual receipt of payment (debit card or bank transfer receipt), the period shall begin from the date of payment receipt and not the date of the order.

 

In case of delay in delivery, the information on the receipt of goods will be sent to the customer by BSD Concept.

9 – Right of withdrawal for customers

 

For the supply of software, applications and other digital content not provided on physical media and accessible by immediate download from www.shop.heredis.com, the customer who accepts it, expressly waives their right of withdrawal, accepting Present general conditions of sale (Article L. 221-28-13, Consumer Code).

10 – Responsibility of BSD Concept on HEREDIS software and applications

BSD Concept guarantees the conformity of its HEREDIS software and applications with their documentation. BSD Concept expressly reserves the exclusive right to intervene on HEREDIS software and applications to enable them to be used according to their intended purpose and in particular to correct any errors. The customer is therefore strictly forbidden to intervene or involve a third party on HEREDIS software and applications. BSD Concept shall not be liable for the consequences of the use of software and applications not in accordance with this contract and the documentation provided. BSD Concept will also not be responsible for any inadequacy of HEREDIS software and applications to a specific expectation of the customer. BSD Concept will not be responsible for any loss of data that may result from the use of the software and applications by the customer. It is the customer’s responsibility to take all appropriate measures to protect his / her own data and / or software stored on his / her computer and telephone equipment against any harm. All other terms and conditions regarding the use of HEREDIS software are set out in the End User License Terms (EULA) available upon download.

11 – Personal information

BSD Concept agrees not to disclose to third parties the information provided by the client. The information requested from the customer is necessary to process the order and is intended for BSD Concept services. Pursuant to amended Law No. 78-17 of 6 January 1978, the customer has a right of access to their information. On request, the information can be communicated and, in case of error or modification, be rectified.

12 – Company identification

www.heredis.com is a website of the company BSD Concept – CS 49458-34961 MONTPELLIER CEDEX 2 – FRANCE
04 67 20 40 40 – contact@heredis.com
Number at the Register of Commerce and Companies of Montpellier: B 393 616 008

13 – Intellectual property on HEREDIS software and applications

All HEREDIS software and applications are provided to the customer for personal use in accordance with the End User License Terms (EULA) available upon download. The customer only holds in such HEREDIS software and applications a non-exclusive and non-transferable right to use. The sale of the software and applications does not convey for the benefit of the customer any transfer or any concession of intellectual or industrial property right on the software and applications of which BSD Concept holds the exclusive exploitation rights, as well as their brand, logos, drawings, models, patents, documentation, components, texts, visuals, images, sounds, videos or any other elements relating to said software and applications.

14 – Consumer Mediation 

The HEREDIS website specifies the name and contact details of the appointed consumer mediator to facilitate the resolution of disputes between HEREDIS and its customers. The site describes the mediation process used and allows clients to file a mediation request with supporting documentation online. The dispute shall not, in particular, be examined by the mediator if:

  • The customer does not justify having attempted, beforehand, to resolve his dispute directly with HEREDIS by a written complaint,
  • The application is manifestly unfounded or abusive,
  • The dispute has been previously examined or is under consideration by another mediator or a court,
  • The Client has lodged his application with the mediator within a period of more than one year from his written complaint to HEREDIS,
  • The dispute does not fall within its jurisdiction. Mediation is free of charge for the consumer (unless he voluntarily uses a lawyer, a third party of his choice or an expert).

The mediator may not receive instructions from the parties or be paid according to the outcome. The parties remain free to submit their dispute to a judge within the framework of the applicable legal provisions.

15 – Changes to the general conditions of sale:

Given the possible evolutions of our Site, we reserve the right to adapt, update or modify at any time the present general conditions of sale. The new general conditions of sale will be available on line and will be applicable only to sales made after the modification.

Date of last update on 02/02/2017

© 2017 BSD CONCEPT – ALL RIGHTS RESERVED

The BSD CONCEPT Charter of commitment

BSD CONCEPT is committed to the following 4 main principles:

1. Protect the personal data of our users

Data collection: BSD CONCEPT asks for the minimum information required to register users of Internet services related to its software.

Use: The data collected will have no other purpose than to ensure that we may contact the person if so necessary.

Sharing and Disclosure: BSD CONCEPT undertakes not to sell, rent, nor share the personal data of its users.

Management of Personal Data: BSD CONCEPT is committed to the respect of right of its users to access, modify or delete their registered personal data. They may exercise this right by writing to our customer relations.

BSD Concept declares all collection and processing of personal data of its users with the CNIL (French Commission Nationale de l’Informatique et des Libertés).

2. Observe an ethic of content

The BSD CONCEPT team is made up of professionals, independent of any ideological, political or religious bodies. It is committed to a citizen ethic, observing the rights of every individual and respecting their beliefs.

3. Obey intellectual property rules

BSD CONCEPT undertakes not to encourage the illicit use of legally protected contents.

4. Establish an effective and continuous dialogue with its users

In order that they may inform us of their expectations, a variety of tools for dialogue with the team are available to users.

BSD CONCEPT – CS 49458 – 1140 av. Albert Einstein – 34961 Montpellier Cedex 2 – FRANCE

BSD CONCEPT operates the following websites:

www.heredis.com – www.heredis-online.com

Terms of use of www.heredis.com website

• This site is the property of BSD CONCEPT, SCOP ARL with a capital of 70,000 euros, registered with the Registry of Commerce under number 393 616 008 Montpellier, having its registered office at 1140 Avenue Albert Einstein – CS 49458 to 34961 -Montpellier Cedex 2 – FRANCE.

• The web-master of the website are Mikaël MARIE and Audrey CAVALIER, Co General Manager.

• The service provider for direct and permanent storage of data is the OVH company, whose address is 140 quai du Sartel – 59100 Roubaix – FRANCE.

• The user of the website acknowledges having the skills and equipment necessary to access and use this site.

• The user of the www.heredis.com website declares possession of the necessary competence for access and use of the web-site.

• The user of the www.heredis.com website accepts that the computer configuration used is virus-free and is in perfect working condition.

• The user also acknowledges that this legal notice has been read and agrees to comply with it.

• Information provided by the operator of the website is indicative. The web site operator cannot guarantee the accuracy, completeness or timeliness of information available on its website.

• As a result, the user acknowledges that use of this information is under his exclusive responsibility.

• The automatic processing of personal data carried out from the www.heredis.com website has been declared to the CNIL (French Commission Nationale Informatique et Libertés), which has issued a receipt under number 705468 dated May 16, 2000.

• The user is duly notified that the information provided by the user via the data fields of this site is necessary for meeting any demand and is intended only for the website operator, who is responsible for the processing of administrative and commercial information.

• The user is informed that access to and rectification of the data concerned may be effected by writing to the operator of the website whose address is: 1140 Avenue Albert Einstein – CS 49458 – 34961 Montpellier Cedex 2 – FRANCE.

• The user is informed that during any visit to the site, a cookie may be automatically installed on his web browser.

• A cookie is a block of data that does not allow identification of users, but is used to record information relating to navigation on this site.

• You can set your browser to alert the presence of a cookie and to refuse it, through the option “disable the use of all cookies”.
The user has a right to access, delete and modify any personal data collected through the cookies under the conditions listed above.

• Users of the www.heredis.com website are bound by the provisions of the law relating to computers, files and freedoms, the violation of which is punishable by law.

• With regard to the personal information they access, they must refrain from any collection, divertive use or, in general, any act likely to infringe the privacy or reputation of individuals.

• The overall structure, as well as software, texts, images, animated or not, sounds, know-how.. and all other components of the site are the exclusive property of the operator of the website.

• Any total or partial reproduction of this site by any body whatsoever, without the express permission of the site operator, is prohibited and sanctioned by articles L.335-2 and following, and constitutes an infringement of the Intellectual Property Code.

• The same applies for databases listed, if any, on the “www.heredis.com” website, which are protected by the provisions of the Act of 1 July 1998 implementing the Intellectual Property Code of the European Directive of 11 March 1996 concerning the legal protection of databases.

• The trademarks of the web site operator and its partners, as well as the logos appearing on the site are semi-figurative trademarks, or not, and are registered.

• Any total or partial reproduction of these trademarks or logos taken from the site without the express permission of the owner of the website, is therefore prohibited within the meaning of Article L.713-2 of the Intellectual Property Code.

• Hypertext links set up within the Web site to other sites on the Internet, and in particular, to its partners, have been approved by prior, express written consent.

• Users and visitors to the website may not establish a hyperlink to this website without the express consent of the owner of the website.

• The operator of this website makes every effort to provide users with information and/or available and verified tools, but can not be held liable for any errors, lack of availability of information and/or the presence of a virus on its website.

BSD CONCEPT MAKES NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AS TO THE AVAILABILITY, ACCURACY, RELIABILITY, UPDATE OR CONTENT OF THESE PAGES. IN NO EVENT MAY BSD CONCEPT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, ANY DIRECT OR INDIRECT DAMAGES, PROFIT LOSS OR INTERUPTED BUSINESS ACTIVITIES, RESULTING FROM THE USE OR INABILITY TO USE THIS SERVICE, EVEN IF BSD CONCEPT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION OR LIMITATION OF LIABILITY FOR DIRECT DAMAGES IS NOT VALID IN THE LIGHT OF LEGAL RULES AND REGULATIONS IN FORCE IN SOME COUNTRIES AND THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IF THAT IS THE CASE, THE LIABILITY OF BSD CONCEPT IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW.

Privacy Policy

The personal information you are asked to provide on the Heredis site is intended solely for Heredis and as such, will be subject to external communication solely for administrative requirements or to meet legal and regulatory obligations.

This information may allow the right of access and correction, by mail addressed to: BSD CONCEPT – CS 49458-34961 MONTPELLIER CEDEX 2 – FRANCE.

Copyright

Product names, if they appear or not with the trademark symbol, are deposited trademarks of BSD CONCEPT.

All other trademarks mentioned on this website are registered by the companies that own them. Mac®, Apple® are registered trademarks of Apple Inc, Windows® is a registered trademark of Microsoft Corporation.

The Heredis site, its texts, illustrations, logos, icons, images, videos, downloadable files are the property of BSD CONCEPT, its partners or its suppliers.

Any re-utilization of the above mentioned elements, even only partially, any reproduction of the heredis.com site, even only partially, for commercial or private use, is strictly prohibited.

All applications available on the site are the exclusive property of BSD CONCEPT and are protected by French law.

Copyright 2014 BSD CONCEPT. All rights reserved.

A cookie is a small text file sent to your browser via the consulted website. Through the cookie, information about your visit, such as your preferred language and other parameters, are recorded on the website. This can facilitate your next visit to this site and increase its value for you. Cookies play an important role. Without cookies, using the Web may become much more frustrating.

We use cookies for various purposes. For example, we use them to store your browsing preferences in order to present content based on your language, count visitors to any page, help you register with our services and protect your data.

Our charter of commitment explains how we protect your privacy concerning the use of cookies and other information. The Site may store cookies files on the User’s computer in order to record his/her profile and restore the personalized pages and user profiles when the User is connected via his/her normal computer.

The duration of these cookies files on the User computer is a maximum of twelve (12) months from their placement. More generally, the User may accept or refuse cookies placed on his/her computer. Most Web browsers automatically accept cookies. The User can disable cookies in order to prevent their placing on the computer or delete them using the browser options. This setting may modify navigation and conditions for access to certain services on the Site.

To learn more about cookies and how they affect you and your browsing experience, visit the website of the CNIL.

We have everything in place so that you can order safely in the Heredis Shop.

By clicking on the Credit Card button in the basket you are directed to the secure server CIC Paiement, of the French bank CIC. You’re on the www.heredis.com site. You are in a hyper-secure https space. The banking data you enter is unreadable by any other computer on the Internet. We have no access to your credit card number. No one can see your bank details, and so nobody can use it without your knowledge. The logo that appears at the bottom of your browser when you enter your credit card number guarantees the encryption.
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