Current job opportunities

Event Hosts – Heredis booth at RootsTech, Salt Lake City
We are proud to announce our coming to RootsTech 2018, the world’s largest family-history technology conference, from February 28 to March 3. Heredis will be a sponsor of this major genealogical event! We will be presenting the newest version of Heredis: Heredis 2018! This version will communicate with the famous website FamilySearch!

If you live in or near Salt Lake City, Utah, note that we are looking for Heredis users and/or genealogists to promote Heredis and do demos at our booth. If you are interested, please contact us at audrey.cavalier@heredis.com for more details (contract, stipend, etc.).

Qualifications & Skills
– You must be a genealogist, first and foremost; being a Heredis user would be a definite plus.
– You are fairly computer-savvy and you are passionate about genealogy.
– You are American and you possess good communication skills.
– You are available from February 27 to March 3, 2018.
– Among other skills and qualities, you are cheerful, eager to help, and you interact well with others.

If you fit the description, then come and give us a hand at the Heredis Booth in Salt Lake City during RootsTech, the world’s largest family-history tech conference.

Your mission will be to promote Heredis to conference attendees and visitors.

Terms & Conditions
– 4-day mission (February 27 to March 3, 2018) in Salt Lake City, including one day of on-site training.
– Hours from 8 am to 7 pm (to be confirmed more precisely).
– Contract and stipend.

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C++ Developer
We are looking for a C++ developer who will show enthusiasm and who looks forward to becoming one of our team-players, working on new projects, willing to take part in a company that is hungry for novelties, ideas, and new technologies. You will collaborate with the Scrum Master and the Product Owner within a dynamic and creative team; your primary assignments will include:
– Development of the shared library,
– Optimizations of the current version,
– Participation in the development of new software functions.

Qualifications
– Master’s degree or equivalent training (Bac+5) in Software Development.
– A minimum of 2 years of professional experience as a C++ developer.
– The C++ language has no secret for you and you have a perfect knowledge of libraries and Windows.
– Knowledge in C++ builder or Delphi would be a plus.
– You are comfortable with Agile methodologies.
– You are an English speaker. Speaking another language such as French, German, Spanish, Portuguese, etc. would be an asset.

Skills
– Creativity, passion and curiosity.
– The ability to work independently and to prioritize your work.
– The ability to create from existing projects as well as from scratch.
– An analytical and rigorous mind.
– An interest for software ergonomics.
– You must be cheerful, eager to help, and interact well with others ☺ (we enjoy working and laughing together…)

Terms & Conditions
– Permanent employment position.
– Opportunity to become a partner.
– Location: Montpellier, France..
– Salary based on experience.
– Employee participation and Profit sharing.
– Medical insurance and lunch checks.
– Transportation: reimbursement up to 50% of your monthly pass.

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Help Desk Technician
We are looking for a Help Desk Technician who will provide assistance to our company’s users.

– You will handle phone appointments with our customers for software support at Levels 1 and 2.
– You will provide technical support for our software on the company’s public forums in English.
– You will update technical support documents (FAQ, technical data sheets…).
– You will manage contact tickets destined to our technical support team.
– You will be in contact with the development team for Level 2 support issues.
– You are able to train users with the various features of our software.
– You will handle technical issues while remaining aware of our commercial stakes.

We are looking for a candidate who will show enthusiasm and who looks forward to becoming one of our team-players, working on new projects, willing to take part in a company that is hungry for novelties, ideas, and new technologies.

Qualifications
– A 2-year degree (e.g. French Bac +2: BTS, DUT…).
– A minimum of 3-year experience as a hotline/customer-service technician.
– English speaker. The written knowledge of another language would be appreciated.

Skills
– Computer knowledge of various operating systems: Windows, Mac, iPad/iPhone, Android.
– Listening and communication skills with our users: guidance, patience, and diplomacy along with the ability to empathize and interpret the vocabulary used by callers who may be absolute beginners in approaching genealogy and/or in using computers…
– The ability to manage the unexpected.
– Accuracy and organization
– Strong human skills
– Business orientation
– Autonomy
– Commitment
– Flexibility and responsiveness
– Stress management skills
– Perfect spelling

The Help desk Technician position requires versatility and the ability to switch to the Customer Relations position: Customer Invoicing – Phone Answering – e-Mails – Regular mail… An inclination for sales-related skills and services would be welcome.

Terms & Conditions
– Permanent employment position.
– Opportunity to become a partner.
– Location: Montpellier, France..
– Salary based on experience.
– Employee participation and Profit sharing.
– Medical insurance and lunch checks.
– Transportation: reimbursement up to 50% of your monthly pass.